I booked several reservations 9 months in advance and it still took us over a hour to check in. Because we were quoted the wrong price for the stay, cruise and park package it cause a great deal of time and effort on our part to fight with the manager to honor the price we were quoted and booked at. Which was suppose to include our shuttle to the pier. Since the quote was not right the owner decided to drive us himself to the pier which was an utter nightmare not to mention we almost rear ended someone on the way.
We had 4 couples staying there and one of the bathroom in the rooms the toilet stopped flushing in the middle of the night. They have no handy man person on hand to fix anything and one of our family members was handed a plunger in the middle of the night and asked to fix it herself. When the toilet could not be fixed they told her to go down the haul to use the public bathroom. This happened in the wee hours of the morning.
If I ever cruise again I will not stay here. The owner barely speaks english and with fight you tooth and nail for every penny even when he is in the wrong. You book your room at the rate given then tells you the rate given was not the right price and tries to charge you an extra $50 per room to make up his loss for his mistake. Not cool.
I was glad to see that my car was at least still in the parking lot when we got back from our trip.
Now that I am back I went into my account and see that they billed me twice for the same room. Guess the owner is still trying to make us pay for his mistake. Now I have to take time out of my day to call and get things sorted out.
- Also Known As:
- Quality Inn Sea-Tac Airport Hotel
- Quality Inn Sea-Tac Airport Hotel Seatac
- Quality Inn Sea Tac Airport
- Seattle Quality Inn
- Quality Inn Seattle
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