We stayed at here this week for Thanksgiving. The hotel was clean but, as I was turning my sheets over to go to bed at 12am that night a large stink bug was greeting me! Needless to say, I was really upset. I immediately went down stairs to complain (with a photo on my phone of the bug on my pillow) and the lady told me that this is an issue not only at this hotel but, the area has had this problem with stink bugs.
Of course at this point I'm looking for bugs in the curtains and windows. This is when I found the living room window sill was disgusting. It was caked with dead bugs and other nastiness.
Long story short, the hotel manager gave us 5,000 points on our Marriott rewards. She also
had a maintenance guy come with a vacuum to seek and destroy and other bugs. The housekeeping also changed our sheets and cleaned the nasty window by hand. I found three stink bugs on our 3 night 2 day stay. The hotel was very accommodating and apologetic. However, I will not stay here again. I will go back to the George Washington, which is where we usually stay.
Pros about the hotel are the suites are set up nicely for families with the full kitchen. Free breakfast and Internet. Nice gym and the hotel is located in a shopping center that has a Dollar Tree, Starbucks, Sonic, a gas station, Wells Fargo bank, Martins supermarket and some restaurants. Lastly, it's a great hotel for dogs. My dog loved it!
The cons were the stink bugs, and the thin walls. Every time someone opens or closes a door you really hear it. Get a room on the top floor (4th floor). There was a family with kids above us and we heard them running around first thing in the morning and we could hear the family next to our room.
I'm glad to be back home to get a good nights sleep!
Book the 4th floor. Thin walls. You can hear everyone walking above you.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC