We have just got back from a weeks stay at the Aloe Club Resort - we had a brilliant holiday despite a few things. I will try sum everything up that I would have found useful to read before we went! Here goes:
Food/Drinks:
We paid £400 per person for an all inclusive stay however we found the food to be terrible!! Before we went we read some reviews saying that you get what you pay for but I would have expected at least something edible for the price to be honest! We tried the food a couple of times but it was the same selection so decided that if we wanted something that we could eat other than chips then we would have to eat out so we ventured out into Corralejo. Basically if you're staying at this hotel I would advise that you opt to stay self catering and cook for yourselves as some guests did or eat out.
The drinks were also a bit poor to be honest - there is a hatch at the back end of the restaurant where you are served your drinks which are served in paper cups without ice (unless you specifically ask for ice!) Also if you have finished your evening meal and want a drink whilst it is meal hours then good luck with that because they seem to be cutting back on staff with only 2 members looking after the bar and restaurant so the bar gets neglected!
(FYI: We found a really nice Mexican restaurant in Corralejo (Mexcan Cantina) that was delicious and reasonably priced. There is also a rock cafe that serves a selection of different foods e.g burgers/pizza/fajhitas and it is really cheap here too plus everything is cooked to order and very tasty!! You can get a large pizza for 6 euros that serves two people!! They also have a live band on here in the evening.)
Hotel:
The hotel is really nice, we don't have any complaints at all about the hotel.
We stayed in an apartment with a pool view next to the kids club and play area. The only annoying thing we found was that the kids were screaming between 8.30am and 9.30am as this must be playtime!
If you are also staying in an apartment you can expect to find a large living area with a french door leading onto a patio area. The living area has two sofas, tv (only one english channel which is sky news), coffee table and a fridge. The double bedroom consists of two single beds pushed together, french door, two large double wardrobes with coat hangers, extra bedding and a safe which can be used for about 5 euros for the week.
You can also get optional extras for a fee like air conditioning which we never bothered with. It may be worth noting to some people that you might want to take a travel kettle as it was 10 euros to rent one for the week!
The hotel has 4 main swimming pools but they are absolutely freezing so we were unable to swim in them and despite it being sunny they still felt colder than an ice lake!
The hotel also has a little shop which is open in the morning from about 9am until 12 noon. The shop closes for the afternoon and reopens at 4pm for a couple of hours. It offers a selection of general convenience things such as water, pop, ice creams, crisps,choc/sweets, toiletries and a few veg and tinned foods. The shop is very expensive though - eg. a 1 litre bottle of water cost 1 euro and the local supermarket offers 5 litres for the same price.
Entertainment:
Well there really isn't much to write about the entertainment to be honest because there wasn't any really!
Throughout the day you can play football some afternoon and archery on the odd morning and thats it for the day. There isn't even any music around the pool throughout the day!
Then on an evening throughout the whole week there was one family quiz that took place in the hotel bar and lasted 20 minutes.
The hotel bar area opens at 9.30pm until 11.30pm but is very dingey with no music. Whilst we were there we went one evening and there were only about 4-6 people sitting in this area around the bar.
There is a pool table in the hotel bar that can be used on an evening and then there is one outside which can be used throughout the day (although it isn't level) both cost 1 euro per game.
The hotel offers internet access which is about 1 euro for 5 minutes on the computers but they also offer free WiFi which we weren't aware of before we went.
The rooms are cleaned 5 days out of 7 and the maids do a fab job. Again the only annoying thing was that they knocked us up at 9am everyday which I guess is just pot luck dependant on where your room is located! If you would like clean towels on the 2 days out of 7 when the maids don't come round you can take your old towels up to reception and exchange them for clean ones! :)
Staff:
All the staff do their jobs well but don't expect excellent customer service. When we arrived at the hotel we were given our room number and a pathetic attempt at a map then sent on our way! Luckily we found it after 10 minutes but there are so many rooms it could have easily taken a lot longer as there were no sign or staff to help us find it!
The bar/restaurant staff are pretty much the same - they will help you if you ask but are not interested in chit chat!
We found the reception staff throughout the day to be the most friendly and helpful. They also ring a taxi for you if you don't fancy the 40 minute walk into Corralejo. (A taxi cost 3.75 euro into Corralejo and 2.90 euro from Corralejo back to the hotel)
To sum it up it is a nice hotel and we would return but we would definately stay self catering!
- Aloe Hotel Corralejo

