its taking me a while to write this review but I'm still trying to get over the fact that I was there.when I first arrived to our room I was very disappointed. mistake number one. really? $700 for two nights for this? mistake number 2. I wouldn't be looking forward to a hot shower if I was you. I don't think that they know what fabric softener is? I swear I left some of my skin on that towel when I used it to dry off. mistake number 3. for us it was a group stay, when we got there we decided we were going to take the fold out sofa bed. we realize that there weren't any extra sheets for the sofa bed so once we made a call to the front desk they gladly informed us that it would cost us $20 extra to rent sheets from them. but after the sand paper towel treatment we said okay that's fine we will just go to Target and spend $100 on sheets and pillows because that would bring some comfort to that bed. mistake number 4. thought we would be saving money being able to cook in the convenient kitchenette. Not so as the stove did not cooperate. mistake number 5. was deceived by power outlet when I plugged in my phone only to realize that it had died later on that night because it did not work. mistake number 6. didn't spend much time on the balcony with that wonderful 45 degree angle view of the beach that we could not see. did give one of the plastic lawn chairs a shot but it acted like it didn't want me sitting in it because it was so dry rotted. seagull crap everywhere. I'm going to forget about all the mistakes because there's so many to list so I'm not going to number them anymore in this description of stay. hallway smells like garbage. must have some permanent renters there and their trash was there the entire stay. outdated furniture. Old box TV. Cable channels were not very clear.it's like walking into a time warp when you go into the living room with the raggedy old 70's furniture. the bathroom is very cramped space. don't be a tall person and have to use the shower. this place is in dire need of attention and updating. my advice for management is to shut down immediately and revamp the entire system. stop false advertising the few renovated rooms you have for the truth.use some of my 700 dollars that you took from us and higher qualified maintenance people. rename your place the Victorian Con artists because that's about all y'all do for the travelers who look forward to their stay and vacations. for those of you who gave this place a good rating I'd hate to see where you have stayed in the past. for those of you who are reading this review and are considering a stay here and have yet to make a purchase I advise you to take your credit card and put it back in your wallet and look elsewhere.and by the way when we got there they took a copy of our credit card and if I'm not mistaken that is illegall to do these days. heed my warnings people. I promise you you will not regret it. for those of you who don't heed my warning you will regret it. to sum it all up once we got there we noticed that the number on our rusted door was written in sharpie. if that isn't a clue or a red flag to your pending experience I don't know what else is. I really don't know what else to say about this place other than its crap and I don't recommend it to anyone.
- Also Known As:
- The Victorian Condo-Hotel Resort And Conference Center
- Hawthorn Suites Galveston
- The Victorian Hotel Galveston
- Galveston Hawthorn Suites
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