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Wingate by Wyndham Dallas / Love Field: Traveller Reviews

2.5 of 5
8650 North Stemmons Freeway, I-35E North - Exit 434A Empire Central, Dallas, TX 75247
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Ranked #88 of 189 hotels in Dallas
3.5 of 5 stars 30 Reviews
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Reviews from our community

    Trip type
Traveller rating
    12
    5
    1
    7
    5
Date Rating
GregSanAntonio
San Antonio
1 review
“Super Staff - Great Value”
5 of 5 stars Reviewed 3 April 2008

Very nice hotel with good clean rooms, comfortable beds and well kept facilities. The staff members, however, were absolutely SUPER!

I couldn't have asked for nicer, more service oriented folks. A friends car battery went dead in the parking lot and a staff member got the jumper cables and started the car. No talk about calling a tow truck. Just great folks.

I was without a car, and later that night I asked for advice on a good place for dinner - they took me there in the shuttle and the resturant manager volunteered to give me a lift back to the hotel.

Breakfast buffet was well done...food was fresh and nicely presented.

I highly recommend this hotel, not just because of the facility, but the staf. Nice people providing great service with a caring attitude. I'm going back next weekend.

  • Liked — The Staff
  • Disliked — Nothing
  • Stayed March 2008, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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Texas_Surfer
Contributor
16 reviews
41 helpful votes
“Leary”
2 of 5 stars Reviewed 12 November 2007
3
people found this review helpful

A "Gentlemen's Club" is right next door. I was tired and needed to fly out early so I settled on this hotel. There were meth-heads in the parking lot at 2:30 a.m. I had read about the smashed window on Trip Advisor, but could not remember which hotel. At least the front desk clerk did not lie. He informed me that they often have vehicle windows broken through out the area. I would not rely on the hotel for shuttle service to catch a flight. They didn't follow through with a wake-up call. The facility is a little smokey. All the hotels seemed shady with nafarious characters off of Stemmons I35/Mockingbird/ Reagal Row area. However for the price this seemed to be a little cleaner and newer. Next time I will stay further away and probably pay more.

  • Liked — Big Room with quiet refig and nice lobby
  • Disliked — Druggies in the parking lot who were not staying at hotel
  • Stayed November 2007, travelled solo
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check-in / front desk
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Yaoelom, Lead at Wingate by Wyndham Dallas / Love Field, responded to this review
22 February 2010
The management team and all the employees at the Wingate Dallas Hotel are very concerned about every guest’s wellbeing and security. The Wingate By Wyndham Dallas does not encourage any activities nor associate itself with the Gentlmen’s Club referred to in this review. This club is NOT located next door or physically connected to the hotel. Since 2007, a tall fence was put up to isolate the hotel and make the hotel even more secure. We have also implemented a 24 hour security program which prevents all unwanted gathering in our parking lot especially in the middle of the night.
The Wingate Dallas Hotel offers airport shuttle Monday through Friday and an automated-wakeup call for your convenience.
The Wingate Dallas Hotel is an ideal location with impeccable security and moral standards. We value your business and will continue to do everything possible to leave up to the trust you put in us by staying at our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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ilovekiayah
Oklahoma City
Reviewer
3 reviews
7 helpful votes
“great front desk staff”
5 of 5 stars Reviewed 15 September 2007

Front desk staff very professional and polite....Diantha Johnson and the new trainee girl with her! Keep up the good work! Hotel nice...very updated. Could use bigger beds in the double rooms! Nice pool and hot tub...very clean. Beautiful lobby area. Rooms are good size and overall clean. Nice work area in double room.

Stayed September 2007
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monica_belladucci
dallas
1 review
“Great hotel”
5 of 5 stars Reviewed 13 September 2007

Great place to stay.The staff is very helpfull. Breakfast is great!

  • Liked — The breakfast!! And location
  • Disliked — No beach haha
  • Stayed September 2007, travelled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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karenp729
Georgetown, Texas
Contributor
20 reviews
22 helpful votes
“Car broken into! Hotel lies!”
1 of 5 stars Reviewed 11 April 2007
1
person found this review helpful

My husband's truck was broken into in the parking lot. They did major damage to the door and demolished the dashboard to get to the radio. The hotel told us they had a security guard and a video camera on the parking lot, but I when I called the hotel manager, Sandra E. McGregor, and left her a message asking if we could see the video, she never called back! They obviously lie, and I suspect one of their own employees is involved in the thefts as I read on this site that someone had their car broken into there last October. And this hotel simply doesn't care as they can't be held legally responible...the front desk people practically snickered at us when we told them what happened. My husband has been staying there a lot for work, a loyal customer, but they didn't care. We left immediately to a safer hotel. DO NOT STAY AT THIS HOTEL IF YOU VALUE YOUR CAR AND BELONGINGS.

  • Stayed April 2007, travelled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Check-in / front desk
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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Wingate by Wyndham Dallas / Love Field Also Known As

  • Wingate Fort Worth
  • Wingate Hotel Fort Worth
Address: 8650 North Stemmons Freeway, I-35E North - Exit 434A Empire Central, Dallas, TX 75247

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