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BEST WESTERN Greenbrier Inn: Traveller Reviews

2.0 of 5
711 Parkway, Sevierville, TN 37862-4327
Hotel amenities
Ranked #16 of 23 hotels in Sevierville
3.5 of 5 stars 70 Reviews
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Reviews from our community

    Trip type
Traveller rating
    28
    20
    5
    3
    14
Date Rating
babyjady
Louisville. KY
1 review
1 helpful vote
“Okay but room stinked like cigarette smoke.”
3 of 5 stars Reviewed 20 July 2009
1
person found this review helpful

I am usually a big fan of Best Western, however, was a bit disappointed by this visit. The smell in the room was unbearable - we had to buy air fresheners to help get rid of the smoke smell. It was a non-smoking room. We mentioned to the manager when he asked if everything was okay when checking out and he did not seem to care. The rooms were decent other than the smell which was absorbed by our clothes, etc... We tried breakfast one morning but the lines were too long and it was a small space.

  • Stayed July 2009, travelled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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lovestotravel2011
Reviewer
4 reviews
1 helpful vote
“Nice”
4 of 5 stars Reviewed 8 July 2009
1
person found this review helpful

This hotel was nice. It had a pool in the front of the hotel, but it was surrounded by great landscaping and you could not see the people swimming from the street or parking lot. Would stay there again.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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JJCA99
JJCA99
2 reviews
1 helpful vote
“Decent room, great breakfast!”
4 of 5 stars Reviewed 3 January 2009
1
person found this review helpful

I booked this room using credit card points and was pleasantly surprised and the quality of the room for the value of points that I used.

The room looked to have been recently updated with a fresh coat of paint and new comforters on the beds.

The room was as clean as most.

The continental breakfast was great; it spared us the expense of paying for breakfast the two mornings that we stayed there. The server who worked in the breakfast area was especially friendly and accommodating. We enjoyed waffles, bagels, cold cereal, juice and coffee both mornings.

I would recommend this property to anyone looking for a clean and friendly place to stay - one that you get to before driving into the insanity that is Pigeon Forge.

  • Liked — Quiet, breakfast, cleanliness
  • Disliked — Water temperature in the shower - never quite warmed up at 7 AM...
  • Stayed December 2008, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check-in / front desk
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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jennylynntn
Tennessee
1 review
1 helpful vote
“Very Nice Hotel”
5 of 5 stars Reviewed 20 October 2008
1
person found this review helpful

This was one of the nicest hotels I have EVER stayed in. The room was very clean and well supplied with towels and pillows. We stayed in a room with 3 adults and 3 teenaged boys. The staff was very accomodating when we asked for extra pillows and towels. The room had a kitchenette, and it was very clean and even had dishes for us to use! THANKS. The only dissappointment we had was the pool was closed. We just assumed that since it was heated it would still be open. Oh well. All in all a very great experience. I would definately recommend this hotel to everyone!

  • Stayed October 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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mrsdrking
Hillsboro, Ohio
2 reviews
1 helpful vote
“I loved the Greenbrier Inn!”
5 of 5 stars Reviewed 16 September 2008
1
person found this review helpful

The staff was beyond helpful! Without a doubt, the most pleasant hotel staff I've ever encountered can be found at the Greenbrier Inn.

The rooms were so clean! My family and I stayed for two nights--- and didn't request housekeeping service, but the housekeepers still offered to give us new towels and empty our trash each night.

Great laundry facilities! We took advantage of washer and dryer every day!

The swimming pool is well maintained. Very clean.

Breakfast was amazing! There was a wide variety of food each morning; bagles, waffles (bear shaped! haha), cereals, eggs. The list goes on. The breakfast staff was very friendly!

My stay at this hotel is one of the best (if not THE best) hotel experience I ever had!

I will return!

  • Liked — The separate building for the breakfast area! It felt like home.
  • Disliked — n/a
  • Stayed September 2008, travelled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check-in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
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BEST WESTERN Greenbrier Inn Also Known As

  • Best Western Greenbrier Hotel
  • Best Western Sevierville
  • Sevierville Best Western
Address: 711 Parkway, Sevierville, TN 37862-4327

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