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Resort at Governor's Crossing: Traveller Reviews

3.5 of 5
225 Collier Dr., Sevierville, TN 37862
Hotel amenities
Ranked #7 of 23 hotels in Sevierville
4.0 of 5 stars 225 Reviews
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Reviews from our community

What travellers say about this hotel
  • Lazy river(8)
  • Very clean(8)
  • Pool area(6)
  • Pigeon Forge(6)
  • Full kitchen(5)
  • Indoor and outdoor(5)
  • Hot tub(4)
  • Bedroom condo(4)
  • Outlet Mall(3)
Traveller rating
    125
    48
    18
    15
    19
Only show reviews for Family (145) | Couples (19) | Business (1)
Date Rating
Cincycouple2
Cincinnati, OH
Contributor
14 reviews
14 helpful votes
“Good value but limited service and needs a good cleaning.”
2 of 5 stars Reviewed 30 October 2009

We stayed in a one-bedroom condo. It was a good value for the money. The condo was very spacious and it had a full kitchen. It was conveniently located near restaurants and shopping.

When we checked in, they gave us a room that was already occupied. They were quick to resolve the problem, but later we had to wonder who had been in our room while we were away.

The entire facility needed a good paint job. The walls in the common areas as well as the room were scuffed and dirty. The floor in the bathroom was obviously dirty. In the exercise room, the equipment and floor were dirty.

It offers limited housekeeping -- only trash collection and towel replacement on a daily basis. You get a starter supply of paper towels and toilet paper. You get only one small bottle of shampoo and one tiny bar of soap upon check in -- no replacements. The towels are the thinnest and roughest we've ever used -- recommend bringing your own.

  • Stayed October 2009, travelled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 2 of 5 stars Service
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seanLouisville_KY
Louisville, KY
Senior Contributor
34 reviews
28 helpful votes
“Enjoyed Our Stay Very Friendly Staff”
5 of 5 stars Reviewed 26 October 2009

We stayed for one night during our trip to Gatlinburg, we started out in a Condo at a different location in Gatlinburg and were unhappy so we decided to stay at the Crossings which I had checked into before. We were greated by a friendly staff and they allowed us to check in early since they had a room ready, the room was clean and updated, beds were comfortable, the pull out sofa was a little uncomfortable but overall satisfactory, the children enjoyed the pool as it was clean and had plenty of towels anf lifejackets for use. We enjoyed our stay and would stay at this location again.

  • Stayed October 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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kygalabbott
Kentucky
1 review
“Very nice place to stay.”
4 of 5 stars Reviewed 11 October 2009

This place was near everywhere we wanted to go. The room was really nice with a kitchen and seperate bedroom. We had a balcony that overlooked the pool area. The pool area was really nice with 2 slides. There were outdoor pools and indoor pools. The kids loved the slides and my husband loved the sauna.
We got the room on there make us an offer. We did get it a little cheaper. I would recommend this place.

  • Stayed July 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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GAtravelmom7
Georgia
1 review
“Great Experience!”
4 of 5 stars Reviewed 10 October 2009

My family and I recently visited the Resort at Governor's Crossing. We had a great time! We had a one bedroom suite. The unit was clean and comfy. My family's favorite part was the indoor swimming area and slides. The kids were entertained for quite some time. There was a great attendant that was very concerned with everyone's safety. Unfortunately, it was raining so we didn't get to do the lazy river and outdoor pool. We will definitely go back!

  • Stayed September 2009, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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AhdNorthCarolina
North Carolina
1 review
“Nice stay”
5 of 5 stars Reviewed 23 September 2009

We stayed here for 1 night in June. Very friendly staff, nice clean rooms, the waterslide and pools are excellent for younger children (infant-elementary school) especially. Our only regret was that we only had 1 night to enjoy it!

We will definitely stay here again.

  • Stayed June 2009, travelled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Resort at Governor's Crossing Also Known As

  • The Resort At Governors Crossing
  • Governors Crossing Resort
  • Governor's Crossing
  • Resort Governors Crossing
Address: 225 Collier Dr., Sevierville, TN 37862

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