Must say the food was very tasty and the staff friendly but that's where it ends. Firstly I had reserved a table so when we arrived we stood waiting to be seated but no-one approached. Two members of staff were chatting at the bottom end of the restaurant so I had to look for someone to check our reservation even though at this point it was not that busy. When we were eventually sat down, our waiter although a friendly lad, told us his name was not Craig as on his name badge but Ally ?? For some obscure reason they had swapped name badges that day. Our table was also quite close to the bar and we had to endure the constant noise of bottles being thrown into the refuse collecting bin which sent a shock across your heart each time. We ordered drinks and waited - and waited - so 20 minutes later our drinks arrived. Our order was taken and again we waited and waited - as did a couple of other tables close by - the food delivered was tasty and hot so not a problem there. We were not approached during our meal to ask if everything was ok and was there anything else we needed. No-one asked us if we wished coffee or dessert so we requested our bill and decided to leave and get coffee elsewhere. When the account arrived on checking it I discovered that there were 2 desserts, 2 hot chocolates and a coffee added to it which we had not ordered or indeed eaten.
Such a shame as the restaurant is fresh, clean and nice to sit in and the majority of the young people working there are very nice and pleasant however they have very little idea of how to run a bar or restaurant - I can understand teething problems with any new establishment however this has been open for a quite a few weeks now - such a pity but it is unlikely we will be back.
- Also Known As:
- Premier Inn Edinburgh (Dalkeith) Hotel
- Premier Inn Edinburgh (Dalkeith) Hotel Lasswade
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com and Priceline so you can book your Premier Inn Edinburgh A7 (Dalkeith) reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.