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Reviewed 26 July 2014

This hotel had very comfortable beds and a hot breakfast. The staff was very good about answering questions about the local area. The pool was always empty, so that was nice. They also had a mini fridge in our room. The shower was really good, stayed hot through 3 showers. I will return to this hotel!

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank sandrasL6929ON
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 26 July 2014

We have stayed at this hotel 3 times now. The staff and service is great. The hotel has always been very clean. We enjoy staying at the Barsana. The location is very close to I-240 and lots of shopping.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Jammie P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 10 July 2014

My family drove from Houston to Missouri for a family reunion. We decided to stay over night at a hotel instead of driving straight for 13 hours. The hotel was nice. My only complaint was the bedding. The sheets kept coming off both beds as they were flat sheets instead of fitted sheets. I did not like waking up to me sleeping directly on the mattress. That was a deal breaker for me. I wont be back there. The breakfast was good. The staff were nice, but the sheet thingy was a bummer.

Date of stay: July 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Sarah R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this reviewResponded 13 August 2014

Dear Sarah R,

Thank you for the kind words about the staff. They all try really hard to make sure every guest is treated like a home away from home. We have addressed the issue with the flat sheets to our owners. We have called several companies to get an order in for fitted sheets and they are ordered and be here shortly. We would like to thank you for pointing out the issue with the sheets and helping us make our hotel better for future guest.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 June 2014

Upon arrival we were greeted and processed by Sherry who had our reservation information ready and waiting so we only had to apy and get our room key. The Hotel is always clean and the rooms are spacious and roomy.

Date of stay: June 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank Judy D
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this reviewResponded 13 August 2014

Dear Judy D,

Thank You, Thank You, and Thank You. On behalf of the staff at Best Western Plus Barsana Hotel and Suites I would like to thank you for your compliments. It means alot to our staff. We strive to make every guests stay as enjoyable as possible. We also try to make the guest feel right at home, as many of our guests are on the road through out the year. We hope to see you again in the near future. Once again, thank you from the bottom of our heart.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 June 2014

Nice, clean hotel. Fairly new lobby area. Rooms are a good size and relatively new update. Safe. Family friendly. A small, inside pool, but the kids still enjoyed it. The hotel is alongside the highway, but set back a ways so you don't feel like you're on the highway. It also sits behind another hotel and off the main strip so it is quieter. It is convenient to get on and off the highway and many shopping and eating choices.

Date of stay: June 2014
  • Trip type: Travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western
Thank BarbB18
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
GuestServicesPro, Manager at Best Western Plus Barsana Hotel & Suites, responded to this reviewResponded 20 February 2015

We would like to thank you for the kind words, and we have informed the staff of the review you have left them. They all try very hard to please every guest they encounter o make them feel like they are home away from home.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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