We booked a "Hot Jacuzzi Nights" suite for our one year anniversary and I am glad we only drove an hour from Toledo because we walked into the room and walked right back to the front desk for a refund and went home! The room was disgusting! Urine was all over the toilet and the jets in the jacuzzi were black. The room looked nothing like the pictures they had on their website for the "Hot Jacuzzi Night" room. Very cramped. The room was in no way big enough for the crappy king size bed the shoved in there. Very dusty. We pulled up the website on our phone and showed them what we booked and they told us that was their "Emperor Room" in the pictures not the room that they book for the "Hot Jacuzzi Night". I can't imagine the "Emperor Room" is much better. The carpets in the room and in the hallway were all stained and the area we were in smelled like mildew. They need to be shut down and remodeled by someone who knows how the hotel business works. We booked this back in October and were very excited for a weekend getaway. The lady behind the desk was also very nasty. I can't remember her name off the top of my head but she basically told us that if we didn't like the room we should just leave. So we did. After she refunded the credit card. This was extremely disappointing and a waste of gas and time. DO NOT EVEN BOTHER WITH THIS CRAPPY PLACE!
- Also Known As:
- Our Guest Inn & Suites Catawba Island Hotel
- Our Guest Inn & Suites Catawba Island Hotel Port Clinton
- Our Guest Inn And Suites Catawba Island
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