We discovered The Haywaggon three years ago and have patronised the pub on a two or three times a month basis for pub meals at the weekend. The main feature of the meals, speaking as a hungry bloke, was the quantity combined with good, if not exactly spectacular quality at reasonable prices. Good beers, no muzak, dog friendly, plenty of friendly local regulars. Now, we have muzak (UGH), restricted beer selection, 1970's serving trolleys and placemats. The food is now reasonable but smaller portions, but for me it's the poor drinks choices now available, and worst of all the hideous pervasive music (Heart FM ?) that kills the atmosphere. I'm waiting for another change of management, and we were told that so are the locals.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
4 June 2012
Thank you for taking the time to comment on trip advisor. We have read your review and taken on board.
Report response as inappropriate
With regard to your comments about the food:
Quite right, under the previous ownership the emphasis was on quality not quality. Its cheap and easy to overload a plate with chips or salad! we now have a new chef and menu and the food quality is now our emphasis. a good thing , I'm sure you'll agree.
The pub is still "dog Friendly", more so now we have our own pub dog Chelsea.
The bar only used to sport 2 real ales whereas now we have 3 permanent ales and 1 guest ale, including the excellent "black Cat" which is brewed just 2 miles away in Groombridge. We also offer Becks Vier, Budweiser and 1664 as draught lagers, a draught cider and Guinness on draught too. So, more on offer than the previous ownership.
There has always been music playing in the background, until the sound system broke down about 4 months ago. we have now fixed it and people generally agree that music adds to the atmosphere. There has never been a radio. Dean martin and Ella Fitzgerald crooning in the background hideous?? Surely not!
Our locals are very happy that somebody's taken over and saved this fabulous pub from a very uncertain future. Sometimes change is necessary, sometimes people have difficultly accepting changes, but stick with us its early days and you'll see, and be part of, a new era at The Haywaggon when it will go from strength to strength .
This response is the subjective opinion of the management representative and not of TripAdvisor LLC