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Holiday Inn Airport Charlotte Hotel: Traveller Reviews

3.0 of 5
2707 Little Rock Road, Charlotte, NC 28214
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Ranked #115 of 167 hotels in Charlotte
2.5 of 5 stars 59 Reviews
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Reviews from our community

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Traveller rating
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Date Rating
SBKA20
Pittsburgh, Pennsylvania
Senior Contributor
43 reviews
18 helpful votes
“A welcome retreat after a VERY long day”
5 of 5 stars Reviewed 17 March 2010

My mother & I were travelling for a funeral in Union, SC and after a long day of travel arrived to Charlotte airport around 11:45 at night. Once we got our luggage, we located the courtsey phone for the hotel called and had a shuttle waiting for us almost immediately. The shuttle driver was very friendly and got us to the hotel quickly where we were checked in by a very pleasant desk agent who informed us of the hotel amenities while checking us in and had us on our way in no time.

Once we got to our room (the hallways are VEEEERRRRRYYYY long), we walked into a very clean and well appointed guest room where we crashed for the night. I had such a wonderful night's sleep that I didn't want to wake in the morning.

The next morning, we checked out, once again had a fantastic van driver and were on our way. This hotel was excellent in every way.

  • Stayed March 2010
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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sunflower1946
North Carolina
1 review
“Excellent place to stay, very clean, very friendly employees!”
5 of 5 stars Reviewed 28 January 2010

We stayed overnight to attend a workshop held at the hotel. I couldn't believe all the negative reviews. I was expecting something terrible, but was really surprised when I walked in. The staff was very friendly from the time we walked in the door until we left. They saw to it that we were well taken care of. One review mentioned they didn't have breakfast. They did have a full breakfast bar or you could order off the menu. Everything was very clean. The rooms were big, beds were very comfortable and clean. I would definitely stay there again. The only thing is there wasn't anything close by. You had to drive a ways if you wanted to shop. There were several eating places back under the interstate. It was a great place to stay if you're flying out or staying there for a meeting. Also it was a bit overpriced.

  • Stayed January 2010, travelled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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angiegirlNewJersey
New Jersey
Contributor
12 reviews
30 helpful votes
“Omg do not stay here!”
1 of 5 stars Reviewed 18 November 2009

In short, the area on the bottom of the toilet bowl (the part where the screws go into the floor) looked like it hadn't been cleaned in a month - yellow with urine & with hair on it. The floor had hair on it. Dirty behind the door, and behind the toilet bowl. The shower curtain was crusty it hadn't been changed in so long.

We arrived at 12AM so tired from the flight that we just went to sleep and reported it in the AM, and they comped us the room for the night. However, shockingly, they did NOTHING to clean it that day. When we returned late that 2nd night, I couldn't believe it. So, they offered to move us, however, the second room was not much better than the first. No surprise there, really. I'm sure the same housekeeper was cleaning the whole floor.

There was no management there from Friday to Tuesday, so the front desk could only discount more off the 2nd night. We were so exhausted from the long day that we sucked it up again, not able to move to another hotel at 11 pm.

To this day, management has not contacted us to even speak to us about it!

Stayed October 2009, travelled as a couple
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famof5s
virginia
Senior Reviewer
6 reviews
1 helpful vote
“Close to airport, but not worth it.”
2 of 5 stars Reviewed 8 October 2009

We stayed here for one night for an early morning flight. The experience was horrible. The room was dirty, and the area was a little scary. I usually am willing to compromise on the room if the hotel is close to the airport but this place was horrible.

  • Stayed September 2009, travelled with family
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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DrCheese
MA
Contributor
15 reviews
3 helpful votes
“not terrible, not great”
3 of 5 stars Reviewed 20 September 2009

Over priced food, no breakfast included, slow cleaning staff, rooms were fair & recently improved. Over-priced.

  • Stayed September 2009, travelled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Holiday Inn Airport Charlotte Hotel Also Known As

  • Charlotte Holiday Inn
  • Holiday Inn Charlotte
Address: 2707 Little Rock Road, Charlotte, NC 28214

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