Got a good price on Hotwire, although you can get the same price (or better) by calling the hotel directly.

The hotel is fine -- in good shape, appears clean, and descent staff (except the elevator was a bit smelly).

My big complaint was the long line for check-in when we arrived at mid-night. There were 11 people ahead of us in line, and more came after us. Clearly this is a popular time because travelers from the airport arrive and come here, and others get stuck here from bad weather. The problem was the hotel only had one person working when clearly this is a busy time -- and at midnight, let's face it, people are tired and grumpy. Waiting in line for over half an hour is not high on the list of things you want to do around midnight. We did not get our hotel room until 1 AM.

Two points made it worse:

1) a bunch of airline staff also stayed here, and whenever they arrived they would cut to the front of the line. So in addition to the 11 people in front of my, we had probably 8 airline staff cut in front of us (with permission from the front desk clerk).

2) The lobby has a sign proclaiming "Linda Williams: Hotel Manager on Duty" -- yet Ms. Williams never showed up to help out the front desk clerk while he slowly trudged through checking in all the guests.

Oh, last point, we ended up with a non-smoking room because we booked through Hotwire, but others in front of us were told they were not getting a non-smoking room (even though it was in their agreement). I don't think this is Hotwire specific -- probably they would have given preference to all 3rd party booking systems (hotels.com, expedia, etc.) since they don't want to lose their business.

That said because of its location, price and otherwise good quality, I would stay here again -- just maybe not if I'm arriving late at night and expect to be tired.

My wife and I booked this hotel via Priceline, as we were driving through Charlotte and needed only one night. We were pleasantly surprised. The lobby was beautiful, and the pool looked great. There was plenty of parking. Additionally, the rooms were very large and well furnished. We had a king size bed that perfectly fit our needs. I do see why one would not want to stay here more than one night, as there is little surrounding the hotel, but we would stay here again.

I stay at Holiday Inns all over the US and this by far was my best experience. The guestrooms had new bedding that was fresh, clean and all white with a beige throw at the bottom...nothing like what was pictured. The lobby area is beautiful and the pool area was relaxing, clean and inviting. Each member of the staff we encountered was friendly, professional and said hello. The shuttle driver who picked us up from the airport told us about the hotel before we got there. My husband and I wanted to have dinner and they recommended their restaurant and it was awesome. Our server was outstanding. I think this hotel must have been recently renovated because I thought the decor' was beautiful. We enjoyed our stay and would definitely choose this hotel again.

This review is based on my own two one-night stays, which seem to be more favorable than most of the other reviewers. Although I'm not rating the hotel above a 3/5, to me my stays were high 3s, as I experienced no real negatives during my visits.

First off, I agree that this is hotel is not located in the most favorable area, but I had no problems during either stay (Friday and then the following Monday) wth any theft or damage to my rental car. Hotel is located right off I-85 (Exit 32 to the south), so is easy to locate.

I found the front desk personnel to be very friendly and accommodating, and they worked with me to provide rooms in accordance with my preferences. As a tip, I would guard against being given a rooms with the lowest numbers on each floor, as an elevator and ice machines at this end of each floor are located in the hallway, directly across from these low numbered several rooms. Thery are not even set back in an alcove.

The one thing I did not agree with or certainly appreciate was an apparent general manager's requirement that Priceline customers have their driver's licenses copied! If they are still doing that, be sure to ask that the copy be returned to you upon your departure.

Good things: Free copies of USA Today are provided during the week. A very good selection of cable TV channels (60?) are available. Hotel is within 10 minute drive of airport terminal, and shuttle has scheduled runs every 30 minutes. Comfy beds with four pillows.

Not So Good: There are really no restaurants (other than fast food across I-85 to the north) within walking distance or, for that matter, within even a short driving distance from the hotel. The hotel is quite near the arrival and departure paths for at least one runway, but aircraft noise was not too bad, especailly if the A/C was running.