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All reviews jefferson clinton armory square full kitchen classic hotel yogurt queen bed exercise room breakfast was included definitely stay here again kitchenette lobby dishwasher elevator desk linens
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Reviewed 16 November 2014

First - the street construction call be a pain, but the hotel is worth it. Old hotel with modern features. The only rooms available were with two double beds and kitchenette. BIG rooms. Couldn't open the windows so had to rely on central air/heating. Comfy beds.
There is an Asian Steakhouse next door with is convenient and good. See separate review. Breakfast at hotel included manned egg prep station. Friendly cook and good assortment of omelet ingredients. Valet parking provided free of charge - but please tip.
One big failure was at the desk. They said they could post my stamped letter, but the important birthday card was never received by my friend. :(

Room tip: Go higher to avoid street noise. Familiarize yourself with the stairs.
Date of stay: October 2014
  • Trip type: Travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Frances77
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve B, Owner at Best Western Syracuse Downtown Hotel And Suites, responded to this reviewResponded 5 December 2014

Thank you for being our guest and taking the time to share your thoughts on TripAdvisor. While we did not get a chance to speak, I did want to apologize about the mishap with the letter you sent. It is my sincerest hopes that it did arrive to its destination. If not, my apologies again. We hope that you will return to our hotel should your travels bring you back to Syracuse. Warmest regards, Steve

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Reviewed 7 November 2014

I recently traveled through Syracause for business. I chose the Jefferson Clinton Hotel via the app Hotels Tonight. I arrived at 6:45 in the evening - just in time for the hotel's lovely check in social hour. They were in the process of cleaning up the wine and cheese, but graciously stopped and encouraged me to help myself and enjoy. The appetizers were delish; the staff was very friendly and accommodating. The room was a king suite on the corner which was very plush and spacious. The morning breakfast buffet was very nice and included an omelet station. I loved the check in at 5 and check out at 2. Great location, wonderful staff, comfortable accommodations, and overall a very positive experience.

Date of stay: November 2014
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank SheWhoTravels26
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve B, Owner at Best Western Syracuse Downtown Hotel And Suites, responded to this reviewResponded 21 November 2014

Thank you very much for staying with us and taking the time to leave such a nice review. We are pleased that you enjoyed your stay and we look forward to your return. Thank you again and best wishes for a happy and healthy holiday season. Kindest regards, Steve

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Reviewed 4 November 2014

Staff are friendly, hotel has old-world charm, rooms are comfortable, breakfast was delicious. Hotel located in neat part of town. Excellent choice if you are passing through Syracuse or looking for a safe and happy place to crash. Kid friendly.

Date of stay: October 2014
  • Trip type: Travelled with family
    • Value
    • Sleep Quality
    • Service
Thank ChelseaBear2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve B, Owner at Best Western Syracuse Downtown Hotel And Suites, responded to this reviewResponded 6 November 2014

Dear Chelsea Bear - We appreciate you being our guest and thank you for the kind review. We are pleased you enjoyed your visit and we hope to see you again in the near future. Best regards, Steve

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Reviewed 4 November 2014

I have stayed here many times while visiting my son who is a student at SU. The rooms are comfortable and the service is great. Entire staff has always been friendly and accommodating and happily fulfilled all requests. The location is great. so many great restaurants within 2-4 blocks walk. Only 5-10 minutes from campus. Great breakfast buffet in the mornings.

Date of stay: October 2014
  • Trip type: Travelled solo
    • Value
    • Rooms
    • Service
Thank Nan2124
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve B, Owner at Best Western Syracuse Downtown Hotel And Suites, responded to this reviewResponded 6 November 2014

Dear Nan - Thank you so much for the kind review and being a regular guest of ours. We really appreciate your continued patronage of our hotel and we are grateful for the nice things said about us in your comments. We look forward to your return! Best regards, Steve Busch

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Reviewed 27 October 2014 via mobile

I stayed overnight at the Jefferson Clinton. The construction happening around the hotel was annoying but the stay itself was great. The front desk staff was friendly and helpful with dinner suggestions. Our room was very clean and the beds were comfortable. I wish the bathroom had enough toiletries for two. It is nice that a breakfast buffet is provided in the lobby. Being able to park in the lot was a bonus too as street parking would have been a problem due to a show downtown. I would definitely recommend this hotel.

Date of stay: October 2014
Trip type: Travelled with friends
Thank Asha P
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Steve B, Owner at Best Western Syracuse Downtown Hotel And Suites, responded to this reviewResponded 6 November 2014

Dear Asha - Thank you for being our guest and sharing your comments on TripAdvisor. We are glad you enjoyed your stay and look forward to your return. Kind regards, Steve

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