Although the staff was great, you receive much more at cheaper motels. There is no continental breakfast, no complimentary coffee in the lobby, the gift shop is a joke, even for your coffe in your room, if you'd like to buy a second package to make one cup, the cost is $4.00. The outside is horrible, all parking lot, almost no landscaping, no courtyard, no outdoor benches or covered area. The bed is great! Internet connection is $9.95 for 24 hours, most places are free. You really don't get anything free at this hotel. Very small swimming pool and hot tub. Just not impressed with this hotel at all.

For a Westin this place is below par. the parking situation is confusing and we ended up entering through the banquet area as nothing is clearly marked. The room is the typical Westin, with the overpriced snacks, one of which we were charged for even though it was missing before we got to the room. To the hotel's credit, this was corrected but it seemed an unnecessary mistake. the room itself was comfortable but seemed a bit worn. the real problem is your paying four star prices at what is really a three star hotel. When you stay at a Westin you have certain expectations, this one did not meet mine.

The staff were super and did everything to make our stay a pleasant one. The workout facility is very good. The facility itself will work if you're a fairly heavy sleeper. Otherwise, I'd recommend finding another location. There are two issues: 1) it's near the Greyhound Bus Depot and there's sufficient traffic noise all night to be a problem 2) the AC mechnicals are noisy. I didn't eat the food but my wife said it was very good but a little pricey. I'd recommend the hotel to my friends but only the heavy sleepers.

This Westin was perfectly respectable and I would stay there again. The only downside was that the elevator was very loud and we could hear it "dinging" all night. And we were pretty far from the elevator shaft, so that was surprising.