“Look a little longer... Stay Somewhere Else!”
For the price we paid for a night in this hotel we could have stayed somewhere else much, much nicer. We both wish we had. Do yourself a favor and only stay here as a last resort. I normally wouldn't say that about a place but I am positive I will not stay here again... it's honestly made me rethink staying with the chain itself after a few bad experiences now. This was, by far, the worst. The next night was spent a little farther away from everything, but for the same price it was a MUCH better experience.
The service was a little slow and there were a few times we had trouble understanding what was asked of us, but overall the staff was very nice and pleasant. Informative about the morning offerings. No real complaints about the staff.
The room, on the other hand, was horrid! We're smokers and did get a smoking room, we understand what we're getting into... the room smelled very musty and closed off. The security latch on the door was busted, leaving jagged metal pieces poking out. The handle was missing from the door to the adjoining room, also leaving jagged metal pieces poking out into the room. I found this out the hard way. There were large black scuff marks from waist-level and down all along the walls. I had to stop looking at the walls at this point.
The beds were hard as rocks. We started out in one bed and had to move to the other halfway through because it was so uncomfortable. The first bed was just generally hard and a bit concave. The second bed wasn't any better. While it wasn't as concave, it was a bit lumpy, while still quite hard. The mattress pad didn't quite fit either, as I was the lucky one to get the short side. I can't say anything at all good about the beds. I don't know that we'd have slept any worse on the floor. Oh, and there's a train that's constantly going by... you really can't hear the traffic from the road, but the train is rather loud. I'm not sure how you're suppose to make those "free local calls" because there was no phone at all in our room. There was a phone book, but no phone.
The air conditioning in the room was probably the best part of the room. It kept everything nice and cold. In fact, I had to step outside just to warm up! Much praise on that working out well! I also enjoyed the view, as it was, from the room. That is always a bonus.
I was a bit upset about the "extras" in the room as well. The mini-fridge was nasty! There was mold growing inside the freezer section! At least we think it was something molding. We found it amusing that the ice bucket wouldn't fit in the freezer, although it's probably a good thing. The fridge in general was not very cold, nor would it seem to get any colder. There was a full-size ironing board in the room, but no iron. There was a coffee pot and coffee to make four cups, but only the accessories to fix/drink one cup!!
The faucets in the bathroom were a task to get turned on. The shower is NOT slip-resistant. The overall cleanliness of the bathroom was a joke. And perhaps this is me being extra picky, but it seemed like to toilet was practically ON the ground. I generally tried to stay out of the bathroom while staying here. On the positive side, there were plenty of towels!
Apparently this hotel is also a popular place for people to just "hang out" at all hours along the walkways/hallways of the hotel. For the most part it's not much of a problem, but they did get a little loud from time to time. The mornings were followed by parents not keeping up with their children and allowing said-children to run wild up and down the halls.
I could go on and on, but this was just NOT an enjoyable place for us to stay. It was close to everything but I'd have much rather stayed somewhere else, and will next time. I wish I could say more good things about this place, but I can't. Take the extra minute and find somewhere else to stay... it can't get much worse!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC