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Reviewed 23 October 2014

traveling on i95 and needed a break. love candlewood suites but this ones location right between 95 and us1 is perfect if traveling along fluorides east coast. very close to patrick afb as evidenced by military decor in lobby.

Date of stay: October 2014
  • Trip type: Travelled solo
    • Rooms
    • Cleanliness
    • Service
Thank basenjidave
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa J, Guest Relations Manager at Candlewood Suites Melbourne/Viera, responded to this reviewResponded 11 November 2014

Thank you for taking the time to write a review! The Candlewood Suites Team strive to make each guests' stay as pleasant as possible. We are delighted to hear that your stay met your expectations and we sincerely hope that the next time you travel to the Melbourne Florida area, you will keep the Candlewood Suites in the forefront of your mind for your travel needs.

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Reviewed 14 October 2014

Stayed there for the 80's in the park music weekend. Room was spotless, lobby clean and someone ALWAYS at the front desk. nice deck with grills and swinging benches in the back of the hotel.

Rates ridiculously low - I was skeptical because of the price - but daily rates are way below $100/night. Staff friendly and most helpful too

Room tip: We were right off the lobby, never heard other visitors, but the doors shut VERY loud, butI needed to wake up :)
Date of stay: September 2014
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank Leslie R
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa J, Guest Relations Manager at Candlewood Suites Melbourne/Viera, responded to this reviewResponded 11 November 2014

Thank you for taking the time to write a review. The Candlewood Suites Team is delighted to hear that your stay met your travel expectations. We are located very close the Wickham Park and were proud to be one of the Hotels for the 80's in the Park Festival. We do hope for the 2015 80's in the Park, you will keep the Candlewood Suites Hotel in the forefront of your mind for your travel needs.

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Reviewed 23 September 2014 via mobile

If you want to hear the occupants of the room above, below you and to all sides this is the place for you. This includes yapping dogs etc. Room is a bit tired. Flapping flags outside the Window, 5 ft, keeps you awake. There are better places out there

Date of stay: September 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank theswedish01
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
IHGCare, Guest Relations Manager at Candlewood Suites Melbourne/Viera, responded to this reviewResponded 9 October 2014

Dear theswedish01,

Thank you for taking the time to write your review following your recent stay. We take all feedback from our guests seriously. It helps us gauge what we are doing right and what we need to improve on. We are sorry for the noise challenges you experienced and for any inconvenience these may have caused you. We hope this will not deter you from staying with us again.

While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Sincerely,

Connie D
Case Manager
IHGCare

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Reviewed 11 September 2014 via mobile

I have previously stayed with Staybridge Suites which is in the same hotel brand and found this Candlewood to have some glaring problems. The person who checked us in was unfriendly and seemed to glare at my wife and I as we checked in. No warm fuzzies at all. I asked about breakfast. Her reply "we don't do that here." Okayyy. When we got to our door we noticed a large water stain on two of the ceiling panels in the hallway. They we dripping water onto the carpet. We called to report it but no one came to look at it. Our "suite" was the size of a small regular hotel room and had a kitchen sqeezed in with the bed, bath and table and chairs. Not what I expected. The kitchen was nicely stocked with pans, utinsels and such. There was no bathtub only a shower. It was a big shower and the had plenty of hot water. There is only one elevator. We were on the third floor. A couple on our floor had BIG dogs in her room. One was a german shepherd with a muzzle that made me quite nervous. There is a pantry where you can purchase some food items. Most of which I did not even recognize the brands. There is no pool at this facility but there is a lending library of movies at the desk. I would only recommend staying here if you want a zero frills extended stay. I think for the same price you could get a hotel with more amenities.

Date of stay: September 2014
Trip type: Travelled as a couple
1  Thank kdragnfli
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa J, Guest Relations Manager at Candlewood Suites Melbourne/Viera, responded to this reviewResponded 12 September 2014

Thank you very much for taking the time to write a review. It is our regret that your stay did not exceed your expectations. The Candlewood Suites Team strives to make every guest stay the best as possible, and your review will be addressed to the team members. Candlewood Suites is a Pet Friendly hotel and that is welcomed by many traveling people, however we keep the safety of all of the guests first. Therefore, if any pets were reported as being aggressive the pets and their owners would have been asked to continue their holiday elsewhere. The next time you travel, we do hope that you may give Candlewood Suites another try.

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Reviewed 19 August 2014 via mobile

I found this hotel by chance online when looking to book a room in Melbourne. What made me choose this hotel was the idea of having a kitchen inside the room, access to grills and a quaint gazebo. I wasn't disappointed. The staff were so friendly with my mother and I during our four night stay (Rafael and Travis are sweethearts), even recommended a great Chinese take out place nearby. The room was very tidy when we arrived, they supplied plenty of towels, toiletries and extra pillows when asked for more. I love the idea of the borrow program they have for cooking supplies, grilling utensils, movies, board games..it was just overall a really nice stay. The price is great, too. I would definitely stay here again when I come back to Brevard.

Date of stay: August 2014
1  Thank Skoldme
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Melissa J, Guest Relations Manager at Candlewood Suites Melbourne/Viera, responded to this reviewResponded 27 August 2014

Thank you very much for the kind words! The Team we have here at Candlewood Suites go above and beyond to make sure the guests are happy. When traveling again, we hope that you shall choose Candlewood Suites again.

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