We are owners with Diamond Resorts, so we booked this stay in conjunction with a Disney vacation. After reading a couple of bad reviews just days before our departure, I impulsively called the resort to ask for a room NOT on the side of the property adjacent to the vacant building...big mistake!!! Yes, the abandoned building is an eyesore, but it is small and hardly noticeable when taking in the beautiful sunny views of the shoreline all around it. Not the case on the other side of the building, where we stayed in a somewhat darker 2-bedroom unit that overlooked a "skyscraper." The room itself was clean, comfortable and well stocked, but our unit did have a funny odor which my husband decided was "cake batter deodorizer." Yeah, EW, but not a dealbreaker for us. The mattresses were awesome, but earlier review about the balconies being literally blanketed in pidgeon poop are completely true. Not a real problem, though, since we thoroughly enjoyed sitting on the beachside patio area. The staff never seemed at all put-out by our questions, concerns or requests, and our needs were always met promptly and courteously. The pool is sparkling, and my two kids (14 & 7) loved the slide. The ocean is the best feature about this property. We live just a few miles from a beach on Cape Cod, and somehow Daytona's powdery sand, warm water, and massive waves made us feel like we were experiencing something truly extraordinary. The Tiki Bar serves tasty food, great cocktails, and friendly service. A word about the Daytona area. It was dusk when we arrived, and the area felt a little "sketchy." This is definitely not Marco Island or Naples, but if you're not snobby about it, then you will have a wonderful stay. Clean/ comfortable accommodations, great dining, and awesome beaches are really the priority for us when we vacation and, overall, we were more than satisfied with this property.

We just came home from a week at the Daytona Beach Regency. What a great resort; location, amenities, guest service; everything was wonderful. I had heard some rooms and floors are not renovated yet & can be a little dingy, small & musty. Several elevator stops and a hunt to find a laundry room did confirm this. Book a premium suite if you can. We were on the top floor; we got a huge former model suite with an spectacular oceanview. could see the ocean while lying in bed!
No problems with transients next door; the "dark" hotel has been fenced and there didn't seem to be any vagrants about nor did we experience or hear of any negative incidents on the beach at night. Will definitely go back if we travel to that area again.

Our room had a full kitchen, separate bedroom and couch with a pullout sofa bed. There was plenty of room for all 5 of us! Very clean and everything in the room was high quality (linens, dishes, tv etc.). The staff was friendly and the pool area was nice. The oceanfront rooms were unusable due to some crumbling balconies, but our oceanview room was fine. The hotel was older, but seemed to be recently remodeled. There were lots of restaurants and shopping nearby.

The property is old and weathered. It is next to an abandonded hotel, which is home to vegerants. The mini mall across the street burnded down on Labor Day and has not yet been grounded. Our room was redone(?), it was a lock-out room. Very small and dreary. Upon arrival we were not made aware of the housekeeping policies. If you want clean towels, you must call everyday. The room only gets cleaned once a wk and there is no daily making of the bed or tidying up. I would suggest that the manager of the property retrain his front desk service in customer service. I was trying to get resolution to a situation, talking to the rep - phone rang 2x she answered the phone took care of callers while ignoring me. I would have told this to the manager if he had returned my call. I left a message with desk rep on Sept 14th - we left yesterday the 19th and no call back. Also asked for a room change - never ocurred. We asked, on our first day there, at the Tiki Bar what she would suggest doing/seeing while in Daytona, the reply was not what we expected - she said Daytona is the armpit of Fl - not much to do. We also called Interval to change hotels - it took 2+ hours and no satisfactory resolution. Security is everywhere on the property, that was somewhat reassuring.