We stayed here two nights, first day went smooth, second night we arrived at the hotel after exploring denver parked while walking to the elevator the roof on p3 bargain pouring water it soaked my pregnant girlfriend who was holding our daughter an slipped luckily not falling we told the front desk all the offered to fix the problem was towels, my girlfriend was upset all night then after telling the front desk clerk she was upset an didn't want to bothered he called the room waking up our kids who were then up all night, would isn't a extra night for free but no just an offer for towels, otherwise a great hotel