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Cliff House Hotel: Traveller Reviews

5.0 of 5
Middle Road | Ardmore Bay, Ardmore, Ireland
Hotel amenities
Ranked #1 of 2 hotels in Ardmore
4.5 of 5 stars 345 Reviews
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Reviews from our community

What travellers say about this hotel
  • Very nice(15)
  • Tasting menu(11)
  • Sea view(10)
  • Bar food(9)
  • Michelin star restaurants(8)
  • Staff were friendly(5)
  • Main course(4)
  • Spa treatments(4)
  • Would highly recommend(4)
  • Top class(3)
Traveller rating
    230
    59
    34
    13
    9
Only show reviews for Family (27) | Couples (254) | Business (10)
Date Rating
HT1
Cork, Ireland
Top Contributor
88 reviews
273 helpful votes
“Just short of top rating”
4 of 5 stars Reviewed 6 December 2009

Having had one of the more memorable dining experiences ever in the hotel restaurant last year I decided to return with some friends to repeat the experience and this time to also stay overnight. I might say at this point that I am fusy and have stayed in some of the best hotels in the world so The Cliff had a lot to live up to! In fact this stay followed two nights in two other five star hotels, but while all different, making comparisions seems fair as each hotel was almost the same in cost.

The location and restaurant again did not dissapoint. The food here is amongst the best in Ireland and worth making the journey for. Based on the fact that the restaurant and hotel seemed full for the weekend says it all in these economic times.

The leisure facilities are very nice with a lovely pool, outdoor hot tub, small but adequate gym, steam room and sauna. The walks around the area are also worth mentioning.

Why just short of the top rating - I told you I am hard to please! But I think I must mention when comparing The Cliff with the experience of the other same priced hotels - the rooms, while nice, are on the small side. The bathrooms are bright and spacious but did not have a thermostatically controlled shower valve (trying to get the temperature right was difficult) and this was the same for the shower in the pool area. I also thought that the toiletries were scarce and of an unknown quality.

Finally, the staff was very friendly and helpful but the reception seemed to be under staffed both at check-in and check-out. Also only newspapers available were the previous day and when I asked I was given the impression in both the bar and reception that they would do me and that a newspaper was a newspaper!

To sum up - this is a great small hotel with a fabulous restaurant and location - however, I think there are little improvements needed to justify the price when you compare it to other hotels.

  • Stayed December 2009, travelled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adriaan Bartels, General Manager at Cliff House Hotel, responded to this review
18 December 2009
Dear HT1

Thank you for your review.
I really appreciate your comments about how we can improve - and certainly take it on board. Hopefully you'll see the results when you return.

Thanks again.
Adriaan Bartels
General Manager
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Larry2010
1 review
“Foreign tourist? Ireland at its best - also - great break for parents of small kids!”
5 of 5 stars Reviewed 30 November 2009

I'm a lazy/silent user of this site and would never normally bother to write a review... if I like a hotel.. my feedback is that I just keep going back. Cliffhouse is now most certainly in this category. My blunt feedback...

With all due respect, I look at some dissatisfied Cliffhouse reviewers and suspect they are probably the types that will find fault with anything and everything anyway! I've stayed 3 times now so I feel qualified to say that!!. Because it is relatively expensive in recession-hit Ireland (and the word is spreading that the hotel is great) it is attracting some fussy Irish clientele. Certainly heard a few of them at nearby tables in the restaurant!

I holiday at home in ireland a lot because airports are synonomous with work for me (2 toddlers also not ideal!) If you are a foreign tourist, I think this is probably the best Irish hotel around at the moment. Ardmore may be off the well-worn tourist track but it is worth the price and extra distance to travel... the village is like Ireland of the 80s - quiet and unspoilt.. one or two shops/pubs... a caravan park (!).. nice beach/great scenery.

I sense this hotel will set a new standard in smaller irish hotels. Charging €150-200 a night for a trendy room, nice pool but crap service/food is becoming a thing of the past.

The (mostly local) hotel staff bend over backwards to the point that if you are a smoker and go out to the bar terrace.. the barman runs out with a blanket for guests!

Food is geat.. breakfast in particular. Pool and Spa area is small but very relaxing with terrific views.

If you have kids and want to get away for a weekend of chillout then this is a real treat. The fact that the hotel is full most weekends in this economy tells you something. if you are a struggling Hotel owner.. send your senior managers here for a night!!

  • Stayed September 2009, travelled as a couple
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adriaan Bartels, General Manager at Cliff House Hotel, responded to this review
2 December 2009
Dear Larry2010

Thank you for your review - really kind of you to say what you did - my team will read your comments and it will help boost their morale big time.

Thank you again and look forward to having you back.

Kind regards
Adriaan Bartels
General Manager
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Cookster79
Cork
Senior Reviewer
9 reviews
4 helpful votes
“A Beautiful Spot to get Married”
5 of 5 stars Reviewed 26 November 2009

Nothing a problem for staff - they are exceptional
Dog Friendly
Beautiful Location
Food - Out of this world
Rooms stunning - especially Suites
Best Boutique Hotel in Ireland
Absolutely superb
Outdoor Jacuzzi & Golf Tee - Nice touches

  • Stayed October 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Adriaan Bartels, General Manager at Cliff House Hotel, responded to this review
30 November 2009
Dear cookster79

A very good synopsis of the hotel - thank you!

Best wishes

Adriaan Bartels
General Manager
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MariaWexford
Wexford
1 review
“Heaven on Earth”
5 of 5 stars Reviewed 23 November 2009

We arrived on Friday evening and were immediately struck by the friendliness of the staff, the girl who checked us in and the porter were both lovely - we were taken to our room and given a quick tour of the hotel - we just stayed in their standard room which was more than adequate and very spacious with a beautiful ensuite bathroom and separate shower stall. Everything was pristine, beautiful egyptian cotton bed linen and quality towels. We headed down to the spa more or less immediately in the robes provided. the spa is compact but beautiful, pleasant pool, sauna, steam room with outdoor jacuzzi which we availed of even in November. The food was first class, breakfast was really gorgeous with excellent choices.
Evening times we spent in the bar, the bar man there was top class, very very friendly without being in any way intrusive, a sign of a real professional - I have to say over all the staff made the weekend, they were first class with alot of locals employed which is nice to see.
A nice touch from the bar man was giving me a blanket to wrap around myself when we went out for a cigarette.
The location itself is stunning - we also went on the cliff walk - over all we were extremely inmpressed and will definitely recommend the place to others and hopefully return ourselves!

  • Stayed November 2009, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask MariaWexford about Cliff House Hotel
Adriaan Bartels, General Manager at Cliff House Hotel, responded to this review
30 November 2009
Dear mariawexford

Your very kind words are greatly appreciated - the team here will be delighted to read them.

Many thanks and best wishes

Adriaan Bartels
General Manager
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hazelork
cork
1 review
“great experience”
5 of 5 stars Reviewed 21 November 2009

I stayed at the Cliff House for one night only with my partner as a short getaway break.From the moment we arrived we were given a very friendly welcome. The hotel is beautifully designed and everything from pillows to decor is of the highest of quality. I particularly liked the beautiful quality bathrobes and the great selection of books made available in the rooms. We eat in the bar that evening and had a really beautiful meal. We were both surprised at the high standard and tastiness of the meals(we had chicken and lamb) which were relatively inexpensive. The bar setting was beautiful, with a table overlooking the sea. I actually thought the bar was nicer to eat in than the restaurant.
The spa and pool area were really peaceful and beautiful. Breakfast was top notch, great quality food/freshly squeezed orange juice, good coffee.
One thing we both commented on was the staff and how friendly they were. both receptionists we spoke to were really lovely, waiting staff were very efficient and friendly, as was the smiley porter who went out of his way to show us were the spa was. different staff would have made a huge difference to this hotel.
I would love to come back here in the summer when i bet it must be beautiful with all the balconeys/views.
I am trying to think of something negative about the hotel but if i have to try to think of something then i think that about sums it up.

  • Stayed November 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
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Adriaan Bartels, General Manager at Cliff House Hotel, responded to this review
30 November 2009
Dear hazelork

Thanks for your review - looking forward to welcoming you back in the summer when you can make the most of the outdoor areas of the hotel.

best wishes

Adriaan Bartels
General Manager
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Cliff House Hotel Also Known As

  • Cliff Hotel Ardmore
Address: Middle Road | Ardmore Bay, Ardmore, Ireland

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