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Reviewed 28 July 2015

Another spectacular experience at the Ritz Carlton Pudong, beautiful hotel and great service - as always. A couple of friends were visiting Shanghai so I took them to Flair and they absolutely loved it. All staffs are tremendously welcoming and professional - special thanks to Vivian, Sienna, and Andy for their hospitality. Highly recommend this hotel - will definitely come back again!

Date of stay: July 2015
  • Trip type: Travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Thank ykchn
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this reviewResponded 2 August 2015

Dear Yuka,
We are thrilled to read your review. Thank you very much for your wonderful feedback and for praising Vivian, Sienna and Andy who have taken special care of you.
We look forward to your return.

Warmest regards,

Antonio Saponara
Hotel Manager
The Ritz-Carlton Shanghai, Pudong
antonio.saponara@ritzcarlton.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 July 2015

As a business traveller, I have stayed in numerous properties from Ritz Carlton and the Rtiz Carlton Pudong is by far the best. I was a bit hesitant to select a hotel located at the Pudong side while in Shanghai but the hotel is conveniently located above the IFC mall (with a broad selection of shops, eateries and supermarket as well as cinema) and within a short walking distance to the subway (which is a much more reliable means of transportation as the traffic in Shanghai is terrible regardless of whether you stay at Puxi or Pudong). The view from my hotel room includes breathtaking view of the Huangpu River and the three tallest buildings in Shanghai. The room is modern, very comfortable, well designed and equipped. I am most impressed by the attentive service and professionalism demonstrated by the staffs of the hotel, particularly Alexis and Sienna, who are working diligently and patiently to address the needs of the hotel guests, which I always find lacking in 5-star hotels in China. I will recommend Ritz Carlton Pudong to my colleagues and I am looking forward to my next stay!

Date of stay: July 2015
  • Trip type: Travelled on business
    • Location
    • Sleep Quality
    • Service
Thank Happy_Tripping
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this reviewResponded 2 August 2015

Dear Guest,
Thank you very much for your wonderful review. We are delighted to read that you have had a most enjoyable stay and appreciated the care provided by our Ladies & Gentlemen as well as the location in Pudong with its many attractions.

We look forward to welcoming you back soon.

Warmest regards,

Antonio Saponara
Hotel Manager
The Ritz-Carlton Shanghai, Pudong
antonio.saponara@ritzcarlton.com

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Reviewed 25 July 2015

Great Hotel with Great service. The location of the hotel is very good and convenient. Shops are just downstair. You get access to subway within 5 minutes walk. I got warm welcome when check in. Staffs are very helpful and kind. no drama at all during stay. good facility. I also got help from hotel staffs when check out. Highly recommended.

Date of stay: July 2015
  • Trip type: Travelled on business
    • Rooms
    • Cleanliness
    • Service
Thank philz121
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Manager at The Ritz-Carlton Shanghai, Pudong, responded to this reviewResponded 2 August 2015

Dear Guest,
Thank you for choosing The Ritz-Carlton Shanghai, Pudong for your recent travels. We are delighted to read your review and look forward to welcoming you back soon.

Warmest regards,

Antonio Saponara
Hotel Manager
The Ritz-Carlton Shanghai, Pudong
antonio.saponara@ritzcarlton.com

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Reviewed 23 July 2015 via mobile

Beautiful and we'll managed property with great food and facilities.

The rooms are outstanding with superb views and very well appointed (it is a modern Ritz after all)...including spacious bath tubs which are very inviting and overall a very nice feel.

Restaurants and bars are pricey but offer amazing views and on a nice day/evening, a rare opportunity for drinks sitting right on top of the river banks with a sweeping view of puxi

Date of stay: November 2014
Trip type: Travelled on business
Thank calalum97
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai, Pudong, responded to this reviewResponded 25 July 2015

Dear calalum97,
We are pleased to know how much you enjoyed your stay with us and that you were able to experience the amazing views of the Bund from our hotel in Pudong. Thank you for your great review!
Sincerely,
Antonio Saponara
Hotel Manager
The Ritz-Carlton Shanghai, Pudong

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Reviewed 22 July 2015

Everything about this hotel is great except possibly the location. Unless you need to be on the Pudong side, you're probably better off on the Puxi side although the hotel is connected to IFC Mall (very high end shopping centre with all the big brands) so getting a taxi is generally easy but traffic here can be quite bad.

That said, the rooftop bar is great, the rooms are beautiful, the service was great, the breakfast was great. Just what you'd expect from Ritz Carlton.

Date of stay: May 2015
  • Trip type: Travelled on business
    • Value
    • Location
    • Service
1  Thank FlightMail
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ritz-Carlton-Pudong, Hotel Manager at The Ritz-Carlton Shanghai, Pudong, responded to this reviewResponded 25 July 2015

Dear FlightMail,
Thank you for taking the time to share your feedback. We appreciate your great comments about the hotel and our service. It is always our pleasure to help arrange for the most convenient way to arrive to the Puxi side of Shanghai from Pudong - which is just a brief taxi, metro or hotel limo ride away.
Sincerely,
Antonio Saponara
Hotel Manager
The Ritz-Carlton Shanghai Pudong

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