I am writing this review to help people locate the right place, when they are in need. Let me first describe, who I am and what I was looking for.
Disclaimer: I just want to mention that the text below describes my personal experience and I take no responsibility / credit for the experiences any individual may have.
I am from a middle class family working and settled in USA. I had to go to Chennai from Bangalore for one day with my mother who is 70+. My mother had a Visa interview appointment at US Consulate. I was looking for a place, where I can have peace of mind and not struggle or distracted with little hickups. At the same time, I was looking for a economical option.
I searched a lot on web and several reviews on this site did help me to *not* select certain hotels. Finally I got to see the reviews of this hotel. I first caught site of this hotel while searching the maps on google, and through aroda (I don't remember the link).
Due to my own nature and my mother being with me, I was extra cautious in selecting the Hotel. I called them twice before I booked. I asked the person, if there is any discount. He told me that they don't give discount but I can check for discouns on makemytrip.com. Certainly, makemytrip had a 10% discount, which I could not avail because I did not have a working debit card in India (my problem). On the day of travel, I called the Hotel once again and told them, I will be reaching there and paying cash, please hold a room for me - for two people. The guy named Karthik said, "No Problem you can come and pay in cash".
I reached the Hotel, at 3pm and though Karthik was there at that time, but the other staff members confirmed my reservation. Once again, due to my own nature, I asked to see the room, before I check in. The staff did it very nicely and with pleasure. The staff attendant Abhijit is very good and speaks Hindi - I found out that Abhijit hails from Calcutta.
I liked the room and checked in. In my experience, place was clean - examples:
- lift / elevator is in good working condition.
- Toilet seat was disinfected.
- All water taps working.
- Hot and cold water even in summer.
- A/c working.
- Fan working.
- All lights working.
- Water jug there.
- Glasses sterilized and wrapped in covers.
- Good size almirah with hangers in it.
- Naphthalene balls all over closet etc for dis infection.
The guy at the door is very well dressed and a happy person. I will try to post a picture wtih this review.
On our checking in, the staff attendant Abhijit,
After checking in, I had a bath and my mother wanted to have a coffee. So we went downstairs. Good nice restaurant. Following that we wanted to go to see US Consulate for next day's appointment. I did not know Tamil. But with the help of the guy outside, I think named Vishnu, it was not a problem. He helped us negotiate with auto people, not only once but every time even subsequently we wanted to take auto.
At the reception, the Hotel has a computer with internet, which I was offered to use, if I need to.
Next day, we woke up, got ready and did the work with God's grace and we returned back happily.
Some one may be curious to know, the amount we paid for rent - it is INR 1400 + 12.5% tax for one day, good size room with attached bath for two people.
The hotel is less than 2 km from Chennai Central railway station and approximately 3 km from US Consulate. For each single trip auto charged us INR 50.00 - like Train station to Hotel, hotel to US consulate etc.
Reasons for 4 star rating to Service and Sleep quality:
- On our checking in and entering in the room, the attendant, noticed that the bathroom does not have any towels. (Good think that he noticed it himself). He brought in towel and kept it in bathroom. Later I checked that it is only one towel, though we are two people. A few minutes later, guy came to our room, to make sure everything is alright. I requested him to get me another towel and small soap - which he did promptly. I think the first guy should have put two towels knowing that we are two people.
- On sleep quality, it seems that the mattereses are aging out should be replaced.
Overall it was a comfortable stay, with prompt room service and happy staff members. On our check out, no one asked us for a tip, but I did what I could.
Their web site is: http://www.trisearesidency.com/
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC