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The Wynfrey Hotel At Riverchase: Traveller Reviews

3.5 of 5
1000 Riverchase Galleria, Birmingham, AL 35244
Hotel amenities
Ranked #10 of 81 hotels in Birmingham
4.0 of 5 stars 166 Reviews
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Reviews from our community

What travellers say about this hotel
  • Room service(6)
  • Very nice(4)
  • Club level(4)
  • Staff member(3)
Traveller rating
    73
    26
    29
    18
    20
Only show reviews for Family (28) | Couples (33) | Business (60)
Date Rating
wtracie
Alabama
1 review
“it was just ok”
3 of 5 stars Reviewed 5 August 2009

I enjoyed my stay. Although nothing any more special then the LaQuinta inn we stayed at the night before. I traveled with my teenage girls and the convince of the mall was great. That made the stay.
I read another review of the carpet being stained, ours was stained as well.
I parked my own car and was still charged $9. I would figure that after paying the price we paid for the room we would at least have been able to park with out a charge.
We ordered a roll away bed the evening of our stay, and a luggage cart for when we left. Both times it seemed to have taken over 20 to 30min for them to arrive.
It was a beautiful hotel, but my experice was as if I have stayed at any other hotel, but with out vending machine.
So it was just ok. The mall made the experience.

  • Stayed August 2009, travelled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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rwdragon86
rwdragon86
Senior Contributor
33 reviews
28 helpful votes
“Not worth the money!”
3 of 5 stars Reviewed 4 August 2009

For the price you pay you would think there would be a small fridge in the room - there wasn't one, but was told "if we have one we will see what we can do". The wallpaper was peeling in places and the property looked tired.

I don't understand how I can pay way less for a Holiday Inn Express and get complimentary breakfast, complimentary internet AND a fridge, yet have to pay extra for all that stuff at this "high class hotel"

The fitness center looked like an afterthought and was run down. Parking was a rip-off considering the nightly room rate.

  • Stayed March 2009, travelled on business
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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lloy1211
Lexington, KY
1 review
“Okay hotel overall, needs some updates”
3 of 5 stars Reviewed 21 July 2009

We stayed at the Wynfrey Hotel recently while driving thru Alabama. We loved the location for an overnight stop. Since the Wynfrey is adjacent to a mall there was nice space to walk around with a few different choices for restaurants. There are some details in the hotel that need to be worked on. For this kind of hotel the fitness and pool center need to be revamped. There was paint chipping in the pool and lose concrete tile around the deck. The spa (hot tub) was a little scary...I didn't feel it was safe for my children to use. The hallways are a little dark and dirty. Room was well appointed although furniture shows some decent ware. Got the deal on Hotwire and thought it was worth the money I paid (about $85) but not much more.

  • Stayed July 2009, travelled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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LynnTed1
Spanish Fort, Alabama
Contributor
19 reviews
14 helpful votes
“Perfect for the shopaholic”
5 of 5 stars Reviewed 19 July 2009

My husband and I recently did a quick "get-a-way" weekend in Birmingham to spend time with family. I found the Wynfrey on Expedia for $70.00 per night. It must have been a slow season for them since rates are normally much higher. This hotel is very conveient to many spots in Birmingham and is also located in the Riverchase Galleria shopping mall. The rooms are very nice with very comfy beds and pillows and high end furnishings. It is great place for a romantic get-a-way or girls shopping and spa weekend. You have several shopping and dinning options within walking distance. I would highly recommend this hotel. The only problem my husband had was that the highspeed internet service was out the weekend we were there.

  • Stayed July 2009, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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cxbonne
Yankton, South Dakota
Senior Contributor
48 reviews
12 helpful votes
“Older 4 Star”
3 of 5 stars Reviewed 6 July 2009

The rooms at The Wynfrey are furnished nicely and most of the furnishings are rather old. In someways this adds to the charm (Beds, Chairs, Paintings) and in other ways very annoying (outdated air con system and bathroom plumbing). The hotel does have a roach problem so if creepy crawlers keep you up I'd look elsewhere. I just kept my bags off the floor and always closed. Other than the roaches the hotel is very clean. The parking fee was annoying being that the hotel is attached to a mall with free parking and the staff isn't all to friendly either.

  • Stayed June 2009, travelled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
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The Wynfrey Hotel At Riverchase Also Known As

  • Wynfrey Hotel Birmingham
  • Wynfrey Hotel Birmingham Alabama
Address: 1000 Riverchase Galleria, Birmingham, AL 35244

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