We travel to Austin a few times a year and always enjoy staying downtown to be near nightlife and dining. We have stayed at several hotels on 4th and 5th streets, but this was the first time for us to stay at this Hilton Garden Inn. It is about 2 blocks further out, but still easily walkable, given we found a very good price on the hotel and knew that it was still in a good location. The hotel is also very convenient to the convention center.
Knowing that the hotel does not have a self park option, and the fact that their valet is $26 per night we choose to use the convenient city garage for $11 per 24 hours. The city garage is about a block away. The hotel located at the end of 4th street on I-35.The lobby is in great condition and the staff was very welcoming. The first room they assigned us to was facing the freeway, so we asked for another room facing downtown, as we knew that this would be noisy. Since I am a diamond HHonors member, and they were not very full, they upgraded us to a lovely 1 bedroom suite with a separate living room and kitchenette, and large whirlpool.
On the first floor is a small business center with two PC's, a copier, printer, etc. There is also a small outdoor swimming pool with a water fall and a medium sized fitness center. The ground level lobby is small but does have some comfortable seating. There is another lobby and sitting area on the 10th floor. The elevators are secured, requiring keycard access, which is always nice.
The restaurant and bar is located on the top floor and has a wonderful view of downtown Austin. As with most Hilton Garden Inn’s breakfast was very well done and the staff was very friendly. The breakfast was free for us as Diamond HHonors members, and something like $12 for others. This is a fair value for the price.
The first room we had was a typical King room with a nice work desk, ergonomic chair, sleep number bed, (I am not a fan of the sleep number, but thats a different conversation), some have a sleeper sofa. The rooms have nice HDTV’s. All rooms have a microwave and refrigerator and a comfortable climate control system. The AC blower can be left on for white noise. The rooms were spotless, smelled fresh and had nice pillows. (Both foam and feather). The curtains do an nice job of blocking out light.
The area has every type of dining and entertainment option you could ask for all within easy walking distance. We would absolutely recommend this location and would stay here again if we wanted to stay in the area for a personal trip. Room rate seemed appropriate for the area, especially with our corporate discount. Having also stayed at the nearby Hilton, Residence Inn, Courtyard, and Intercontinental hotels in the past, I would feel comfortable choosing any of these hotels based on who has the best price at the time. All of these are very nice options and similar in their offerings and the prices seem to vary wildly from day to day.
Ask for a room facing AWAY from the freeway.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
29 February 2012
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I am excited that you selected our hotel for your stay and appreciate your loyalty as a Diamond Member with our Hilton Family. This year is a great year for us as we are improving our products and services each and every day so you will remain loyal and stay with us each time you visit Austin, TX. Thank you again for your business and I look foward to seeing you in the future.
Always at your service,
This response is the subjective opinion of the management representative and not of TripAdvisor LLC