I stayed with my girlfriend here for 4 nights in early January. The rooms are the most spacious I`ve encountered in Japan and are double the size of some of the places that we have stayed in. Rooms are fairly well appointed with a water boiler, TV with 2 english channels and roughly 12 others in Japanese, fairly comfortable beds, bar fridge and a chair and coffee table. I think there is also free access to internet if you bring your own computer; rental for a laptop is 1000yen/night which isn`t too bad if you plan to get some use out of it. The furniture was pretty outdated and wasn`t really anything I was expecting from a Sheraton Hotel, the furniture in the room we stayed in looks a bit too well used. The hotel is about 10 mins walk away from the JR loop line and very close to the subway.
At this point I should probably mention that we booked the hotel at a heavily discounted rate due to having a relative that works at a starwood hotel. However I found it a bit misleading that the website includes pool, gym and spa facilites in its list of amenities without specifically citing the fees that accompany each (it has a disclaimer at the bottom of the page but these facilities were all free at other starwood hotels I have stayed at). To give you an idea; pool entry was 1050 yen and spa and gym use together was close to 4000 yen - while I understand that limited space means that these facilities aren`t always common in Japanese hotels I found these fees to be pretty exorbitant. The restaurants also didn`t come cheap; apart from a restaurant on the 2nd floor (serving pretty average food at twice the normal price) dinner in the other 4 or 5 restaurants seemed to exceed 10,000yen per person. If you choose to stay here make sure that you pay regular visits to the understated but amazing restaurants around the Namba and Dotonbori area.
The hotel staff all seemed to speak very well to excellent english and those that I spoke to were very helpful to point out popular night spots in the namba area. Overall the stay was good, however this is taking into the consideration that we payed very favourable rates - if I were paying full price I might reconsider staying here and therefore would probably not recommend this hotel to someone else.
- Sheraton Osaka
- Osaka Sheraton

