The hotel is located away from Shinsaibashi and Amerika-mura, so you need to take a train or taxi to get anywhere. There are some sights nearby, I believe, but I did not visit them. You should know that there is not really much to see within Osaka's city limits, but rather in nearby historic Kyoto or Nara. Osaka is mostly for shopping, eating, and drinking. Nevertheless, the hotel is connected to a train station and a department store. So it has its conveniences.
I reserved my room through Expedia and when I checked in, the front desk staff kinda snickered. Otherwise, the service was excellent. The staff, though young, look professional and are very well-mannered.
The lobby is somewhat elegant and the restaurants looked very expensive. That's okay because the department store next door has an excellent selection of take-away food to choose from and at very good prices (700 yen for a bento lunch box). When I visited, the guests were mostly Japanese businessmen and well-dressed tourists from other cities.
I have stayed at this hotel twice and both times the rooms were very nice and spacious by Japanese standards (especially compared to the tiny standard rooms at the Rihga Royal Hotel). However, I noticed the second time the room was a bit larger. I was not an SPG member at the time and reserved each time through Expedia, so they could not remember me and so I thought that was curious.
Anyhow, the rooms were great, especially the second time! They were well-furnished and slippers and robes were provided. It was very comfortable and nice. I wouldn't say luxury, but close enough to it.
I was surprised at the high quality of the hotel compared to the low price.
SUMMARY: I enjoyed my stay very much and would stay here again. I was very pleased with the value here. The size and quality of the rooms compared to the price is top-notch!
- Sheraton Osaka
- Osaka Sheraton
