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Hyatt Regency Kinabalu: Traveller Reviews

4.5 of 5
Jalan Datuk Salleh Sulong, Kota Kinabalu SA 88991, Malaysia
Hotel amenities
Ranked #5 of 81 hotels in Kota Kinabalu
4.5 of 5 stars 230 Reviews
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Reviews from our community

What travellers say about this hotel
  • Sea view(7)
  • Swimming pool(4)
  • Le Meridien(3)
  • Chinese restaurant(3)
  • Breakfast buffet(3)
Traveller rating
    88
    95
    33
    8
    6
Only show reviews for Family (44) | Couples (79) | Business (20)
Date Rating
ts80
BaWue
Reviewer
3 reviews
1 helpful vote
“Perfect service, beautiful interior decoration, good location”
5 of 5 stars Reviewed 4 August 2010

During our honeymoon in Sabah, my wife and I had two nights in this marvelous hotel between two nature/adventure tours. All staff members were extremely friendly and willing to assist.
The front desk team offered us a room upgrade, so we ended up in a beautifully furnished Club room with a terrific view on Pulau Gaya. Breakfast and the meals in general were delicious and room and other services worked in a perfect manner and the staff members did their job with a friendly smile on their face.
For any future stay in Kota Kinabalu, I would definitely book this hotel!

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Mohdhafidz
Miri, Sarawak
Reviewer
4 reviews
1 helpful vote
“Renovation Completed To Several Floor.”
4 of 5 stars Reviewed 29 July 2010

Good hotel to stay in Kota Kinabalu. Renovation was completed to several floor when i came.
Local night market is just walking distance to hang out.
To get the freshest seafood is not a problem and you will not get lost. But believe me it's wasn't cheap.
The Olympus if i get the right name is famous to its PLU.
Pub and bar just across the street.

  • Stayed May 2010, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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OzAstuteTravellers
Hervey Bay, Australia
Senior Contributor
37 reviews
20 helpful votes
“So Much Better than the Le Meridien”
4 of 5 stars Reviewed 27 July 2010
1
person found this review helpful

On a recent reviewing trip to KK we stayed at Both Shangri-la properties, the Le Meridien and the Hyatt whilst in KK. Whilst the Shangri-la properties are in a category of their own, if you want the best value hotel in a great location in downtown KK you cannot go past the Hyatt. The refurbished rooms are very comfortable and the staff is very attentive (far better than the le Merid). We stayed in a new refurb room and whilst I am not a big fan of their new style of room, it was very enjoyable. The room layout will appeal to any astute traveller and they are very warm and spacious.
the restaurant is located beautifully within the atrium of the hotel and the breakfast buffet far surpasses the le Meridien.
If you're staying in downtown KK, make sure its in the Hyatt.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Healo
Sydney, Australia
Reviewer
5 reviews
6 helpful votes
“Great location, lovely room and brilliant value for money”
5 of 5 stars Reviewed 25 July 2010

We stayed there for two separate nights either side of climbing Kinabalu. The newly renovated rooms are lovely and on our second stay they gave us a sea view room which had gorgeous views and free breakfast. Great value for money, definitely recommend it.

  • Stayed July 2010, travelled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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ladyjade28
Indianapolis, Indiana
Senior Reviewer
8 reviews
5 helpful votes
“Professional staff - upgrade to seaview king - excellent location”
5 of 5 stars Reviewed 23 July 2010

I walked into the Hyatt on a Sunday morning and asked what they had available starting that same day. They offered me a Seaview King at a reduced rate, and I am grateful I took it. The hotel, while sleek and efficient is best served for business travelers or people who know exactly what they want from their holiday. I was a woman traveling alone and actually had a lovely time at the Hyatt.

The staff professionalism was superb - better than the holiday resorts elsewhere in KK. I left behind a half-dozen freshly laundered shirts in the closet after check-out, and I returned the next morning where they delivered them in perfect condition. The pool is so-so - a bit deep and you have to go through the restaurant to get there. There are signs up that state the Hyatt is doing renovation (and I believe the pool will be closed some time during August, though the hotel will make arrangements). Internet and laundry were pricy, of course, and I ate at restaurants in the city.

I booked several tours on my own (not through the hotel) and went to the islands by simply walking down to Jesselton Pier and asking for a ticket. The hotel is right in city center, close and convenient for everything. Recommended are the day trip to Mt Kinabalu (and Poring Hot Springs), the Mari Mari Cultural Village, and Tunkul Marine Park. Beware that it rains most afternoons so plan to do most activities in the morning before 3 pm.

Overall, a wonderful stay, and I already have fond memories of the relaxing time I had at the Hyatt in KK.

  • Stayed July 2010, travelled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Hyatt Regency Kinabalu Also Known As

  • Hyatt Regency Kota Kinabalu
  • Hyatt Kota Kinabalu
  • Kota Kinabalu Hyatt
Address: Jalan Datuk Salleh Sulong, Kota Kinabalu SA 88991, Malaysia

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