“Pros & Cons - Bencoolen St. is a construction site”
I have mixed feelings about this hotel. We stayed in this hotel back in 2005 on a family trip & had good memories of it, so decided to stay here again.
We got a Standard double bedroom for 6 nights, and paid SGD 140 per night. Complementary breakfast was included. Singapore is a very expensive city so this was a good deal.
Booking was a hassle. This hotel is not listed in any of your regular online booking sites (including tripadvisor). Their website doesn't provide enough information on rates/room availability either, so we had to email back & forth to sort out our booking. Wasn't excruciating, but still was a hassle. On the plus side, this hotel was available, during peak holiday time.
We got a surprise when we got off the taxi. We were dropped off on top of Bencoolen St: The part of Bencoolen Street where the Strand is located is closed off to traffic and is essentially a construction site. Apparently it is going to remain this way until 2016 (they're building an MRT line). I would've appreciated it if the hotel had bothered to mention this information to us beforehand.
The staff were friendly enough given the Singaporean standards of "friendliness". The doorman insisted on a tip for pulling our bag down the stairs and putting it in the taxi. The room was sparse & comfortable, working airconditioning, the beds were fresh and clean, but can't say the same for the rest of the room. The windows hadn't had a clean for ages and the carpets were a bit icky and were not vacuumed properly. The bathtub fittings were aged and were a bit worse for wear. But the bathroom was clean. The rooms were cleaned daily.
The complementary breakfast consisted of a buffet (tea, coffee, juice, pancakes or french toast, fruit slices, noodles, toast, bread) and a set meal of eggs, baked beans, sausages and bacon strips (no bacon for halal). It's no fine dining restaurant but this was quite alright and filling. You get your "breakfast vouchers" daily, from the reception.
Excellent location despite being in the middle of a construction site. The Bras Basah MRT station is a few meters away, and not too far from Bugis or Dhoby Ghaut either.
The decor was a bit questionable. It felt as if someone started prettying the place up and went "that'll do" half-way through. There was some sort of jungle/human anatomy theme going on which was a bit off-putting. But hey... it's a budget hotel!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC