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All reviews treated like family rooftop terrace breakfast was excellent spacious rooms beautiful courtyard the owner old city we loved our stay highly recommend this riad stayed longer beautiful place morocco medina edge omar kindness tour
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Reviewed 11 April 2011

To start of possitively, the Riad Ahlam is a beautiful riad on the edge of the medina. the rooms are well maintained and the food is delicious, especially the sumptuous breakfast.
The Riad Ahlam wants to offer 4-star service in a homely atmosphere. But, and this is the downside, unfortunately the staff (more precise the unsuitable manager) is not able to. The location of the Riad on the edge of the medina is good and offers a good starting point for the exploration of the city. We had booked two suits with extra beds for our children of 4 and 7 years old. Unfortunately when we arrived the suites contained (baby)cots that are not suitable for grown children. The manager immediately became verbaly abusive and pointed out that this was our 'mistake' and if we wanted different beds, which we of course needed, it would be at an extra costs of 20 euro's per bed per night. Fortunately we had our email reservation in print out with us that showed that we had booked the suites and extra beds correctly. The beds were placed in the rooms eventualy but the tone was set.
When we booked a dinner at the hotel for our last evening we asked for an early dinner at 18.30 because we wanted to put the children early to bed. Because of the language difficulty the manager had not understood us correcly. So after waiting for half an hour at the table we asked when our dinner would start. It turned out that they had booked us for an hour later.
Also bare in mind that the rooms need to be paided in cash, which at this price is silly. As if we carry huge amounts in cash euro's with us to Fes, if I am not mistaken it is not allowed to import huge amounts of foreign currency into Marocco. So in the morning when we were presented the bill we had to hurry to an ATM machine to withdraw cash dirham.
All in all we had a good time in Fes and Riad Ahlam but as stated we had a bad start that was not overcome. I would choose differently next time.

Date of stay: April 2011
  • Trip type: Travelled with family
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1  Thank IngridB_Amsterdam
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 29 March 2011

Our stay at Riad Ahlam was superb. Fatiha and Kassem were beautiful and charming hosts. They also provided us with very good advices to make our stay in Fez very successful. We will be back very shortly

Date of stay: March 2011
  • Trip type: Travelled as a couple
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1  Thank Samy_Nas
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 17 February 2011

This Riad is really a nice place to stay. Welcoming staff. Good breakfast. Two steps from the Medina main street and accessible by car which is quite rare. The Riad is beautiful very well decorated and very clean. Congratulations to the team.

Date of stay: February 2011
  • Trip type: Travelled on business
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Thank MatsMalmoSweden
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 24 January 2011

Beautiful, new Riad, beautiful people, excellent food, very clean, excellent & all services (WiFi, taxis, trips around etc), THE place to go....think about booking in advance, big demand ...

Date of stay: December 2010
  • Trip type: Travelled as a couple
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Thank Simourgh
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed 20 January 2011

The hotel is beautiful. Very clean. The staff is fantastic and helpful. Very nice location. The breakfast is perfect. So what else ? really a nice place to stay

Date of stay: January 2011
  • Trip type: Travelled as a couple
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Thank roberto0000
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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