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The Liaison Capitol Hill, An Affinia Hotel: Traveller Reviews

3.5 of 5
415 New Jersey Avenue NW, Washington DC, DC 20001
Hotel amenities
Special offer
Cherry Blossom Getaway
Ranked #46 of 127 hotels in Washington DC
4.0 of 5 stars 616 Reviews
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Reviews from our community

What travellers say about this hotel
  • Union station(62)
  • Great location(20)
  • Very good(20)
  • Room service(14)
  • Business center(14)
  • Art Soul(13)
  • Front desk staff(10)
  • Flat screen TV(6)
  • Would definitely stay(5)
  • Pool party(3)
Traveller rating
    232
    235
    84
    41
    24
Only show reviews for Family (165) | Couples (184) | Business (140)
Date Rating
travelen4l
Mohnton, Pennsylvania
Senior Reviewer
8 reviews
6 helpful votes
“Great Stay!!!”
4 of 5 stars Reviewed 8 February 2010

We visited D.C. the weekend of January 30th. We arrived early due to an incoming snow storm, and we were pleasantly surprised our room was ready. The room though small was furnished very nice, very clean, and the bath room shower/conditioner pumps in the shower stall was a nice touch. The bed was one of the best beds I have slept on in a hotel. The staff were very courteous. We did have dinner at the Art & Sould restaurant and thought it was very good. We will definitely come back and stay in this hotel. Hopefully in the summer, and we can take advantage of their rooftop pool. Highly recommend to anyone visiting D.C.

  • Stayed January 2010, travelled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask travelen4l about The Liaison Capitol Hill, An Affinia Hotel
LiaisonAffinia, General Manager at The Liaison Capitol Hill, An Affinia Hotel, responded to this review
17 February 2010
Dear Travelen4l,

We are so delighted to know that you enjoyed your stay with us. Make sure to create your profile to customize your stay at each and every Affinia property. See you soon!

Warmest Regards,
Dani Elhachem, General Manager
The Liaison Capitol Hill, an Affinia Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
NonProfitCEO
Crystal Lake, IL
1 review
“We loved this hotel!!!”
4 of 5 stars Reviewed 6 February 2010

Came for a business conference and stayed over for to enjoy D.C. We found this hotel to be trendy, eclectic and fun! The guest rooms weren't huge but the beds were great! The on-site restaurant ART & SOUL was very tasty! Great location, helpful staff--we highly recommend!

  • Stayed December 2009, travelled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask NonProfitCEO about The Liaison Capitol Hill, An Affinia Hotel
LiaisonAffinia, General Manager at The Liaison Capitol Hill, An Affinia Hotel, responded to this review
17 February 2010
Dear NonProfitCEO,

We are excited to know your stay with us was outstanding. We will inform our associates to continue to keep up the high-quality work. We hope to see you again upon your next trip to DC!

Best,
Dani Elhachem, General Manager
The Liaison Capitol Hill, an Affinia Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
JetSetter4577
Washington DC
1 review
“Nice Hotel....TERRIBLE Bartenders”
3 of 5 stars Reviewed 31 January 2010

So my girlfriend and I stayed here for a night and I can say that the hotel itself was nice and had a good ambience. The service was awful. We walked up to the bartender and asked for a cup of coffee and she looked at us like we were crazy. "I can do it but I'll have to go to the kitchen" is exactly what she said. We finally had to walk over to restaurant hostess and she was able to grab some coffee for us. The same bartender was in a bad mood all night and very slow at taking orders. I really hope they take care of this because it definitely impacted our experience and we won't ever be back. AMATEURS behind the bar.

  • Stayed January 2010, travelled as a couple
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
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Ask JetSetter4577 about The Liaison Capitol Hill, An Affinia Hotel
LiaisonAffinia, General Manager at The Liaison Capitol Hill, An Affinia Hotel, responded to this review
1 February 2010
Dear Jet Setter4577,

Please accept my apologies for your recent experience with us. We continuously work to provide guests an experience that meets every need and exceeds expectations and I was disappointed to hear about your experience. I appreciate your candid feedback and have shared it with the appropriate internal parties so we can continue to refine our interactions with our guests.

Warmest Regards
Dani Elhachem, General Manager
The Liaison Capitol Hill, an Affinia Hotel
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BRlady
Baton Rouge, LA
Reviewer
4 reviews
2 helpful votes
“Great Location - A little noisy”
4 of 5 stars Reviewed 28 January 2010
1
person found this review helpful

My husband and I stayed here for four days in Aug '09. We had a wonder time. The location was great - very close to Union Station and the Capital. We are fairly young and walked almost everywhere (we only used our car one day to travel to the National Arboretum and Mount Vernon). There is a Metro station at Union Station which can bring you to most of the hot spots.

The hotel was very nice (trendy style) and our room was nice and very clean. My husband thought the room was a little small for a "four star" hotel, but I was pleased with the room. The hotel has about four different types pillows you can request from the front desk, so I got to have a memory foam pillow for a week. The only problem I found with the room was the firehouse next door meant there where many sirens during the night (not loud enough to wake you, but could make it hard to fall a sleep). I felt safe walking around the neighborhood with my husband (though I wouldn't have walked alone). I was a little worried about the liquor store on the corner, but we had no problems besides people asking us for money around Union Station.

The hotel charges for internet and there is no coffee or fridge in the room. The rate to park in the hotel was outrageous - $40/day (they only allow valet parking) but we parked in a garage on E (just around the corner) for about $20/day.

The pool area was beautiful and there was even a lifeguard duty, but on Sunday when we checked in the there was a weekly pool party going on. It was free to guests, but it lead to the lobby and front of the hotel being filled with very drunk, half dressed hipsters. The rest of the week the hotel was much calmer with business people and families. The restaurant in the hotel was the best we ate at in DC. I would definitely recommend the hotel and stay again.

  • Stayed August 2009, travelled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask BRlady about The Liaison Capitol Hill, An Affinia Hotel
LiaisonAffinia, General Manager at The Liaison Capitol Hill, An Affinia Hotel, responded to this review
1 February 2010
Dear BRlady,

Thank you for the response. We are excited to know you enjoyed your stay with us and had an exceptional meal with Art and Soul! We look forward to your return.

Sincerely,
Dani Elhachem, General Manager
The Liaison Capitol Hill, an Affinia Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
TOGlobalCitizen
Toronto, Ontario
1 review
“Incredible Experience Here!!”
5 of 5 stars Reviewed 26 January 2010

I stayed here in December during a trip to DC for work, going off a colleague's advice. Glad I took him up on it- the place was very cool; very nicely done. Great location, excelent amenities (I only wish it was summer so i could have gone out to the pool, which looks amazing), amazing staff, and a fastastic overall vibe to the place. I would definitely come back here for all of my DC travel, and would highly recommend this hotel for the positive experince i had here.

  • Stayed December 2009, travelled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask TOGlobalCitizen about The Liaison Capitol Hill, An Affinia Hotel
LiaisonAffinia, General Manager at The Liaison Capitol Hill, An Affinia Hotel, responded to this review
1 February 2010
Dear TOGlobal Citizen,

We are excited to know your stay with us was exceptional. We will tell our associates to continue to keep up the good work. We look forward to seeing you again upon your next trip to DC (and joining us at the rooftop pool which opens Memorial Day weekend)!

Best,
Dani Elhachem, General Manager
The Liaison Capitol Hill, an Affinia Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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