A truly outstanding hotel with a highly professional staff that is anxious to please.
My wife and I were celebrating a special occasion and selected the Alchymist based on Trip Advisor reviews and what we perceived to be a top hotel at a fair price. After a long flight we arrived at 11:00. Ahmed and Mohamed behind the desk could not have been nicer and more genuinely interested in making our stay special. We were welcomed with chilled cleansing towels and offered coffee, tea or sparkling wine. The hotel is beautiful and very inviting. Take the time to look at the various photos from both the hotel and guests. We stayed for 4 nights and then traveled to Vienna. Our flight back to New York connected through Paris. We enjoyed the hotel so much that we rearranged out trip so that we could have more time in Prague and two more nights at the hotel. I find that many 5 star hotels have great facilities, but appear formal and not at all inviting. The Alchymist is a warm and inviting hotel, with great employees that seem to really care.
Both rooms that we stayed in were excellent. Ahmed made a special effort on our second stay to ensure that our room was even nicer than our first room. I do not think that there are any bad rooms in the hotel. We also enjoyed the fact that the rooms are very bright with a chandelier and more than enough lights.
Breakfast was included in our rate. I understand that it is expensive if you buy it separately. The breakfast was outstanding with many quality fresh choices and great service. The restaurant is incredibly attractive. Breakfast is also served until 10:30.
Massages at the spa are amazing. The pool and exercise room are nice additions.
WiFi in the room worked great, there is also a room with two computers and a printer.
Complimentary wine and cheese was offered daily between 5:00 and 6:00 (17:00-18:00). The wine was very decent and the cheese was surprisingly good. The setting is really nice and when we were able to partake, we met and talked to some very interesting people.
The location is actually a plus. It is in a very quiet location near the U.S. embassy. The hotel is not far from the Charles Bridge, the Prague Castle and public transportation. We walked almost everywhere. The Old Town gets very crowded on the weekend with students descending on Prague. We were glad to escape to the other side of the Charles Bridge.
We met Mr. Hamid, the Operations Manager, at the wine and cheese hour and advised him that we were very impressed with the hotel and staff. His response was "what else can I do to make your stay more enjoyable". Amazing!
Loren helped us purchase Opera tickets. He was very knowledgeable and helpful. Take advantage of anyone at the front desk to offer advice about Prauge or to make reservations. They can really help you.
If you want a top hotel at an affordable price, stay at the Alchymist Grand Hotel and Spa. It is worth the money.
Tips: Late March is a good time to visit Prague. The weather was very good and it was not that crowded. Old Town gets busier on Friday as students pour into Prague. The State Opera is an experience, book on line as early as possible.
We stayed in rooms 215 and 216. Both are great and interestingly not next to each other. Should no...
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC