I stayed for at Quest on Gilmer for 3 months from Dec 2007-Feb 2008 and had to undergo the worst experience of my life.
I am seriously thinking of writing to Qualmark authorities not to misguide the general public into thinking that this property can provide 4 star comfort.
It is more of a few hostel rooms renovated and given the FALSE look & feel of a serviced apartment.
This property, unfornately, has the worst manager who lacks clarity of thought and thinking.
I requested my room to be serviced several times, but he refused saying that the cleaners do not work on weekends. Even on regular weekdays, they did not clean the apartment every week. It was more like asking for a favour rather availing of service.
The rooms were size of a pigeon hole and lacked proper showers. The washer dryer did not function properly. The fixtures were very poor quality.
This property is more like some warehouse converted to a serviced apartment - there is a car park opposite - windows are like those found in basements of apartments - this apartment is built on a sloping road - hence no views.
The curtains did not cover the windows properly. The furniture was arranged without any logic - sofa not facing TV.
The worst part of this the arrogant attitude of the entire staff led by a worst manager one can come across. He charged me extra cleaning fee- when it was their responsibilty to clean the apartment every week.
I had always previously enjoyed staying in quest apartments and had a nice impression about them.
This property should rather be named Quest on Dumpster - how this property can be rated as four star baffles my mind.
AVOID AT ALL COSTS !!!
- Manage your listing
