A typical ibis, I have stayed here before so I know the hotel. Nice friendly staff, good breakfast if you let the coach tours clear first. The kitchen turns out a nice dinner at reasonable prices.
Now for the bad news, the management are greedy with their pricing of the internet access in the rooms, $5.10 for 30 minutes. If many smaller places can provide free internet why not a big chain like ibis? They say that they provide ‘free’ internet in the lobby area, correct, but only 15 minutes a day, hardly enough time to read a couple of items on Trip Advisor. Another money grabbing thing that has appeared since I was last there is adding a 1.5% charge to the bill for use of a credit card, this does not leave a nice taste in this customer’s mouth, why not build it into the price up front so customers can compare apples with apples when choosing accommodation options.
A couple of maintenance problems in the bathroom were quickly fixed by the friendly and efficient maintenance staff.
I would stay here again because I have a Advantage Plus Card but will recommend that friends and business contacts check out other options that are less greedy.
- Also Known As:
- Ibis Rotorua Hotel Rotorua
- Ibis Rotorua Hotel
- Official Description (provided by the hotel):
- Ibis Rotorua is located on the shores of Lake Rotorua. The hotel features 145 rooms, a restaurant, bar and Internet access. The city centre is only a short walk away, offering easy access to the convention centre, Energy Event Centre, cafes and restaurants. Conference rooms and other facilities at the neighbouring Novotel Rotorua Lakeside are also available to guests. ... more less
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