First of all i alway read other peoples reviews, but please don't believe anyone that has put bad reviews about this hotel as it is lovely.
I have just returned from this hotel and it was much better than some 5 star hotels i have stayed in. We went on a last min deal with alfa rooms the best price for rooms i could find. The hotel is not much to look at from the front but when you check in the staff are so lovely and helpful, we were then taken to our suite through beautiful grounds, the suites are very spacious and just lovely ours was round the pool area which was great for our 2 boys aged 10yrs.
We booked all inclusive which was much more than we expected, the food was exellent lots of choice to suit everyone and the resturant manager was brilliant, he made everyone feel very welcome.
The complex is very large with lots of swimming pools, some of which were heated as it was there winter season, the beach is about 10min walk, but we stayed in the complex as it was so nice we didn't bother to go.
Entertainment is not bad they had a couple of shows on that were ok same as anywhere else i have stayed.
All in all we enjoyed our stay here very much and would recommend it to all ages. I didn't want to leave!!

As an experienced traveller i can honestly say that this establishment plumbed new depths of misery. The disgusting rooms - smelly, damp, cockroach and cat infested - were matched only by the "don't give a damn attitude" of the staff. We arrived after dark, but our room was across an unlit and uneven courtyard, with open swimming pool lurking in the blackness - the receptionist" waved her arms and indicated the general direction, then left us to it. When we finally stumbled into our room, we were preceded by a mangy cat (one of many); at least the chase to evict the cat gave us some entertainment, as the TV didn't work. Unfortunately, neither did the air conditioning. The large cockroaches proved harder to evict, but at least they didn't bite - unlike something in the bed in the night. The evening meal followed the same low standard. The restaurant was dirty, full of uncleared tables and more cats. We struggled to get a drink, but when the casual waitress finally brought something, it turned out to be two cups of undiluted orange squash. The food was abysmal.
Having survived to night, accompanied by the scuttling of the cockroaches and the nibbling of the other night creatures, we emerged weary but full of anticipation as we had a 10.30 appointment with the Thomas Cook Rep. He was eminently slappable! He was totally useless, his only suggestion was that we either paid 700 or 1100 euros to upgrade to 4.5 star or 5 star hotels, or go online and book a flight home.
We couldn't bear to stay, nor to pay any more cash to Thomas Cook, so we moved out to the Maspalomas Princess, under our own steam, and had a great holiday thereafter.

Be warned; this is by no means a 4 star hotel, indeed I wouldn't give it a single star!

Just spent one week here with husband and two kids, age 9 and 6 years. Had a wonderful stay, fantastic winter sun and nice furnishings. Food was great with plenty of variety. Walked to beach on couple of occasions, takes about 15 minutes and is a comfortable stroll along quiet scenic road. I would recommend the Dunas suites and Villas to anyone as its great not to be stuck in a concrete white washed hotel, where you have to live and sleep in the same room. Would definately stay here again!!!

We travelled with a 5 yr old and a 16 month old. From the outset we felt really safe with our toddler as there were no balconies, the rooms are quite big and there is space to roam. The pools were very good - the water was not too cold and our 5 yr old was able to swim all day. The animation team were excellent and deserve a special mention. Location was good as it is close to sand dunes, beach and also meloneras resort. COurtesy bus was good - especially the driver who was very helpful!
On a negative note the all inclusive was not very flexible - for instance cava and baileys were excluded from the menu and the times that all inclusive was available were a bit limited (pool side bar stopped serving all inclusive at 2 ish and you had to pay for a snack or go hungry until evening meal). Also never tasted juice at breakfast that was soo horrible!! if the hotel could sort the all inclusive part it would be a very good hotel