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Silver Tassie Hotel & Spa: Traveller Reviews

Ramelton Road, Letterkenny, Ireland
Hotel amenities
Ranked #1 of 16 hotels in Letterkenny
4.5 of 5 stars 140 Reviews
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Reviews from our community

    Trip type
Traveller rating
    85
    30
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    4
Date Rating
BBLLondon
London
Contributor
11 reviews
7 helpful votes
“A welcoming place”
4 of 5 stars Reviewed 7 September 2010

We spent two nights in this hotel and had a very enjoyable time. It was a good place to tour Donegal and if it had a pool it would be perfect.

The staff were welcoming, friendly and very professional. The breakfast was very good and we had a very good evening meal too.

We were first given a room which looked onto a roof and wall making the room, even on a very sunny day, very dark. I asked the receptionist if we could move to another room; which she gladly did, although we were still looking onto a wall, it was much brighter.

I can't understand why she put us in the very dark room in the first instance, when the hotel was not very busy and a better room was available. Is it because we had booked through a well known supermarket?

  • Stayed August 2010, travelled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Tracy Bonner, Manager at Silver Tassie Hotel & Spa, responded to this review
9 September 2010
Thank you for taking the time to post a review our your recent stay with us. Your comments on our friendliness & professionalism are greatly appreciated. I checked back on your booking & it was received when the Hotel was extremely busy therefore we did not have alot of rooms left hence why you may have been allocated a room that did not have alot of sunlight. We then had a group cancellation & were delighted to be in a position to move you when requested to another room. We look forward to welcoming you back to the Silver Tassie Hotel & Spa soon & appreciate your comments.
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333export
London
Contributor
15 reviews
56 helpful votes
“Great staff, Basic Rooms for 4 Star”
4 of 5 stars Reviewed 17 August 2010
2
people found this review helpful

Friendly enough staff.

Nice place, with not too much character. Massive room, very clean, nice bathroom, but a small double bed. Tiny TV with no cable.

Not at all bad, but overpriced.

  • Stayed August 2010, travelled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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katie48
Northampton, United Kingdom
Senior Contributor
49 reviews
72 helpful votes
“Lovely hotel in a great setting.”
3 of 5 stars Reviewed 15 August 2010

We really enjoyed our stay at the Silver Tassie; the room was good and had a lovely view across the Lough. The breakfast was cooked to order and very good and the staff were really friendly and helpful.
We were less impressed with the food in the evenings. The restaurant was quite expensive and we opted to eat in the bar; the menus looked quite similar. I had a fish pancake and was suprised to find it was covered in a thick layer of very cheap processed cheese which ruined the flavour of the various fillings inside. We ate out for the rest of our stay.

  • Stayed August 2010, travelled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Tracy Bonner, Manager at Silver Tassie Hotel & Spa, responded to this review
19 August 2010
I am delighted to hear that you enjoyed your stay at the Hotel & appreciate your kind comments regarding the helpfulness of our staff. I was disappointed to hear that you did not enjoy your meal in our bar. We pride ourselves in offering a high standard of good quality food. Had we been aware that you were unsatisfied with you meal we would have been only too pleased to have given you alternative choice of dish to compensate for your original meal. I have passed your comments on to our Chef regarding the pancake dish and appreciate all feedback from customers to allow us to improve on our services.
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wigi1983
Belfast, United Kingdom
1 review
“Great hotel with very friendly and helpful staff - would love to go back!”
5 of 5 stars Reviewed 11 August 2010

My sister and I stayed here for 1 night a little spa treat and loved it from start to finish. I got a deal through Select Hotels and it was more than reasonable! The spa was absolute heaven, the included 4 course dinner was yummy and the room was lovely and cosy. The staff couldn't do enough for you. As soon as we were leaving we wanted to go back again.

  • Stayed July 2010
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Eileen40Navan
Navan
1 review
“Great Hotel for exploring Donegal”
4 of 5 stars Reviewed 11 August 2010

We stayed in the Silver Tassie for 3 nights at the end of July. Got great rate with voucher I got from Heatons! Food was gorgeous, I would reccommend you go to the restaurant if you are in Letterkenny area. Staff lovely, especially the Scottish Receptionist. DVD's in every room, the children 7, 13 and 15 borrowed DVD's from the library and thought this was the bees knees. Cinema nights showing newly released DVD's on a big screen - was a big hit (Popcorn available). Music in bar every night. Thouroghly enjoyed are stay.

  • Stayed July 2010, travelled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Silver Tassie Hotel & Spa Also Known As

  • Silver Tassie Letterkenny
  • Hotel Silver Tassie
Address: Ramelton Road, Letterkenny, Ireland

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