We travelled as a group of 19 the this B&B for a family wedding( and neighbouring appartments) and i have to say i was sourly disappointed with the whole experience. What we saw of the new appartments were lovely!
Yes the rooms are nice and perfectly fine for putting your head down ( a few repairs needed) and the breakfasts are lovely i must point out the points i was let down by
- The car park was not large enough to cater for a full house
- Wifi advertised didnt exsist as staff didnt know code to access network
- we were only given one change of towels in a three night stay
- The heating was almost never on( we stayed over new years very very bad weather hit Ireland)
- There was no water every morning, once i questioned this i was informed that this was the 'councils fault' and that it had been happening a number of days, yet no one gave us a heads up. I had to travel to a family members appartment for a shower on the morning of the wedding (even though we were told the whole areas water was out - this wasnt true) no apology was offered and a member of staff said it MIGHT be back on in the afternoon - no good to us going to a wedding
- On the departure day we went to pay (agreed rate of €70, as published on the website) and were told it was actually €75 per night. when we asked to speak to the owner Maureen was no where to be found.
I must say Mohamed was very apologetic but the whole stay left a bad taste in my mouth. We left Athlone, cold from no heating or water and very let down.
Athlone is a great town!
- Arch Hotel Athlone

