Booked the B&B well in advance. Got a phone call asking us when we would be arriving and asking us to confirm our arrival, which is fair enough. We ran twice on day of arrival as we ended up being an hour late and didnt want that to be a problem. Arrived at 6:30 PM with our luggage at the door only to be told there was a terrible mistake and one of their other guests had miscommunicated they wanted to stay further nights- she had arranged another B&B for us in Kenmare for that night. We had no option but to take her B&B as it was too late to go anywhere else. The new B&B was near a road and would not have been our choice. Left with distinct impression that we were gazumped and were just thrown out to one of her mates B&B's.
Left with a terrible impression of Kenmare and that its a tourist trap. We should have gotten a phone call when she heard there was an overbooking not at 6:30 in the evening.We could have made alternative arrangements and there would have been no problem.
Wont be back in Kenmare thats for sure.
My advice is that in high season this B&B cant be trusted to keep a one night booking -if a better offer comes in youre toast.
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