We spent one night in Croix Blanche. We wanted to be inside Mont St Michel, because I thought it closed its gates. Well it doesn't, and after 7 the parking is free. It is still very nice to stay inside when the tourists have gone, but is cheaper and better quality to stay outside (and better food). When we called the hotel they offered us three rooms one for 90 euros, another for 120 euros and a last one for 180. We took the most expensive one because it had view and a lift. When we arrived there was no lift (no big deal) but the room was ok, quite basic and with a small window, but good enough.
The problems came later. At night we decided to eat outside the mont, because the food in the hotel is awful and overpriced. My husband was taking pictures and I went back to the hotel at 11pm. I found the lights off and everything closed. Nobody had warned us of this. I tried every door and finally a side door opened. I came into the restaurant said HELLO but no one was there. So I went up the stairs to my room, just to find that there was a gate closing the access to the rooms. Impossible to open it from inside or out. I could not believe the guests are locked, what happens if there is a fire? After a while it occurred to me that they told us breakfast was in a neighbour hotel. (Thank god I remembered that!!) So I went there, there was only a cleaning boy, I tried to explain in poor french and he understood, took a set of keys and came with me. He opened the gate let us in and closed again with lock.
In the morning we went for the breakfast (at 7 am, because we had to catch an early train) but found out it was not included and it was 15 euros per person (a robbery, it looked very basic, croissant, jams, juices). So we wanted to check out, but we were told to wait until 8. When the girl finally came she told us the price was 190. It is not the 10 euros difference, but if you are told something it's just so disappointing to have this discussion. She even admitted talking to my husband on the phone. She told us to talk to the manager but we would have to wait until he arrived some time in the morning. Of course we paid, we left. But never again, they are just not serious. Don't stay there!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC