after reading many reviews i had my reservations, but i need not have worried, our holiday was wonderful. The entrance to the hotel and grounds are stunning, we were greeted at reception and taken to our room by a porter, who showed us the room and even how to use the hairdryer. All the staff were helpful and fridendly, the restaurant staff especially attentive and the food was very well presented, four choices of starters and main meal and a very good desert table. I am a vegetarian and there was a menu for me each night which was varied, and if i did not like anything they made me a meal especially. The area of san agnello was quiet with a few bars for a late drink, but sorrento was only around 25 minutes walk, yes the road was very busy but it was a safe walk. Sorrento itself was lovely, plenty of bars, and lots of shopping. We went over to capri, which was very touristy full of coach trips following guides, although it was a very nice day, and also went to Positano which was gorgeous like a chocolate box. We also went to Pompei, we did this on the train for a few euro. These trips we did by ourselves very easily, the boat trips you just need to go first thing in the morning to the port and get your tickets for your destination, there are many boats going to different islands. all in all we had a very good holiday at this hotel, this is suitable for adults, travelling without children, there were a couple of toddlers here, but it would be hard to keep teenagers occupied.

This hotel is one of, if not the best hotel I have stayed in. The staff are very fluent in English and nothing is too much trouble. The rooms are cleaned and the beds are made up twice a day. The air conditioned restaurant is superb and you are greeted by the very charming head waiter, Santo, and shown to your table. You are presented with the menu and your order is taken and brought to you in minutes. A wide range of extras is always available from the buffet bar. If there is nothing on the menu, don't be afraid to ask them to make something else for you.
The food is freshly cooked so no food is under those heat lamps. The quality and presentation is second to none. Mid day-meals are available to order at the poolside bar and are quite reasonably priced and are generaly chaper than local eating places.
Although we didn't have the benefit of a balcony, the room was spacious, nice and clean with it's own remote controlled air con and TV.
Walking to Sorrento is an eye opener with very narrow pathways in places and will take you about 20 minutes. There is, however a courtesy bus which collects you from the hotel driveway and drops you off at the "Lucky Shop" in Sorrento town. The train station is only a 10 minute walk from the hotel and can be used to go to Vesuvious, Pompei and Herculanium.
The are many eating places in the side streets and one we used was the very nice "foreighners club". Here you can eat or drink outide on the patio which is a couple of hundred feet ASL and gives you a superb view over the harbour.
I would not hesitate to recommend this hotel to anyone.

The Hotel and staff were fantastic! The setting is very green, as the hotel is set in it's own grounds at the top of a sweeping drive.The room at the hotel was very comfortable and clean and air conditioned at no extra charge.The food at the hotel was fab! As we appreciate Italian cuisine it was just superb! If however you did not like the choices on the menu staff would do their up most to find you something else.
The pool area is calm and relaxing. We had the good fortune to be in the hotel at the time of the main Italian Bank holiday which meant that there was a great mix of different nationalities and lots of tradtional celebrating going on.
San Agnello and Sorrento are very beautiful. San Agnello is a 5 minute walk from the hotel and the hotel provides a shuttle bus to Sorrento 4 times a day. It is advisable to use it, as the main road is very busy and it is too hot to walk . The average temperature was 37 degrees C.
We visited Vesuvio and Pompeii whilst we were there. Both very interesting.
Overall the holiday was very relaxing and enjoyable.We are already planning a return trip.

This hotel has wonderful facilities, although could do with some updating. Room was spacious and clean with a very nice (partial) view of the sea and a balcony.
The hotel pool is fantastic - large and well-designed with a lovely restaurant area under the orange trees.
only drawback is the location, which is a good 20 minute walk to Sorrento centre, quite tiring at the end of the evening as the hotel courtesy bus only goes intermittently.