This hotel is one of, if not the best hotel I have stayed in. The staff are very fluent in English and nothing is too much trouble. The rooms are cleaned and the beds are made up twice a day. The air conditioned restaurant is superb and you are greeted by the very charming head waiter, Santo, and shown to your table. You are presented with the menu and your order is taken and brought to you in minutes. A wide range of extras is always available from the buffet bar. If there is nothing on the menu, don't be afraid to ask them to make something else for you.
The food is freshly cooked so no food is under those heat lamps. The quality and presentation is second to none. Mid day-meals are available to order at the poolside bar and are quite reasonably priced and are generaly chaper than local eating places.
Although we didn't have the benefit of a balcony, the room was spacious, nice and clean with it's own remote controlled air con and TV.
Walking to Sorrento is an eye opener with very narrow pathways in places and will take you about 20 minutes. There is, however a courtesy bus which collects you from the hotel driveway and drops you off at the "Lucky Shop" in Sorrento town. The train station is only a 10 minute walk from the hotel and can be used to go to Vesuvious, Pompei and Herculanium.
The are many eating places in the side streets and one we used was the very nice "foreighners club". Here you can eat or drink outide on the patio which is a couple of hundred feet ASL and gives you a superb view over the harbour.
I would not hesitate to recommend this hotel to anyone.

The Hotel and staff were fantastic! The setting is very green, as the hotel is set in it's own grounds at the top of a sweeping drive.The room at the hotel was very comfortable and clean and air conditioned at no extra charge.The food at the hotel was fab! As we appreciate Italian cuisine it was just superb! If however you did not like the choices on the menu staff would do their up most to find you something else.
The pool area is calm and relaxing. We had the good fortune to be in the hotel at the time of the main Italian Bank holiday which meant that there was a great mix of different nationalities and lots of tradtional celebrating going on.
San Agnello and Sorrento are very beautiful. San Agnello is a 5 minute walk from the hotel and the hotel provides a shuttle bus to Sorrento 4 times a day. It is advisable to use it, as the main road is very busy and it is too hot to walk . The average temperature was 37 degrees C.
We visited Vesuvio and Pompeii whilst we were there. Both very interesting.
Overall the holiday was very relaxing and enjoyable.We are already planning a return trip.

This hotel has wonderful facilities, although could do with some updating. Room was spacious and clean with a very nice (partial) view of the sea and a balcony.
The hotel pool is fantastic - large and well-designed with a lovely restaurant area under the orange trees.
only drawback is the location, which is a good 20 minute walk to Sorrento centre, quite tiring at the end of the evening as the hotel courtesy bus only goes intermittently.

Must start by saying that the staff could not be faulted at the the hotel as they were all very polite and helpful. However, once past reception the hotel was very dated and our room was very disappointing - very, very basic with our balcony overlooking the staff car park. We were half board and the breakfast was ok but very repetative. There were some nights when there was nothing on the menu that either myself or my daughter could eat.. Lots of fish dishes. Most nights had to go into the town to find a restaurant for a meal. Lovely little bar that did good food that was five minutes walk away - come out of the hotel, turn right and first bar you come to. Sorrento was approx half an hour walk from our hotel and the shuttle buses only ran a couple of times to and from our hotel. Grand Hotel Parco Del Sole is bearable if you just want to use it as a base and go on excursions, but can't honestly see why anyone would go there to stay at the hotel for a week. Swimmng pool was ok but had to get there early to get a sunbed. Very quite at night, there were singers a few nights of the week but might as well have had a cd playing for all the notice people took of them. Really not a hotel to take a teenager.