Stayed here for one night after a long haul flight in January 2012.
Staying here this time, I didn't use the Hotel Hoppa but took the 105 from Heathrow Central Station (it's free to Harlington Corner, which is the stop right outside the hotel - the 140 or 111 will also get you there for free). I got there just after 2pm, so was probably one of the first to check-in, which was fairly quick. I was on the ground floor (to the left from reception), right at the end of the corridor. The room was a good sized corner room and up to the usual Holiday Inn standard - had tea/coffee making facilities, flat screen tv, plenty of towels and toiletries. The bed was comfy and the room was warm enough for mid January. Although I was staying solo, I had a sofa-bed in the room which had been made up for extra guests - might've been a bit of squeeze with four in there, but for one was ideal. Having stayed at both Holiday Inns at Heathrow (the Ariel's nearby) this one has the edge on the standard and size of the rooms.
I didn't notice until later on (was too tired after the flight and had just gone straight to sleep) that I'd been given a room with interconnecting doors, which was an issue as the couple next door were very loud and argumentative. I didn't complain to reception as it was absolutely shattered but would've appreciated being told this on check-in as I would've asked for a different room - as a Priority Customer, I've emailed Holiday Inn separately about this in the hope that they'll inform guests of this on check in and ultimately, the hotel isn't responsible for the behaviour of other guests but should inform guests of the facilities their rooms offer and anything that might be detrimental to their stay.
In spite of the above, my night's sleep wasn't too bad (once the couple shut up and went to bed) and again there was no noise from the airport despite being very close to the runway. Never use the wifi as they charge which can be annoying for foreign travellers - having a smart-phone with unlimited data is handy!
I went out for fresh air and headed to the nearby McDonald's (it's about a mile) for food in the evening and there's a nearby Coop petrol station where you could get some snacks if needed - just turn left out of the hotel, head across the bridge over the roundabout by the entrance to the airport and you'll see the garage, go further and you'll find the McDonald's.
I'd pre-booked breakfast with my room, which was really good - usual full English buffet on selection, plenty of tea and coffee, fruit, pastries, cereals, toast & jams/marmalades, yoghurt and fruit salad - I didn't do this last time but was glad I did and would do in future as it's a good start to the day and not bad value. Check-out was fine and the staff were helpful at telling me where to catch the same bus back to Heathrow Central (it's essentially where you get dropped off, just make sure the bus says Heathrow Central and not Hounslow).
Overall, not a bad stay and will use again but be more careful about which room I get.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
21 February 2012
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I thank you for your recent review on Trip Advisor contents of which have been noted.
It is refreshing to read your positive comments regarding the room comfort and amenities and your kind remarks about our staff. Holiday Inn worldwide pride themselves with offering a consistently good service which you clearly have come to enjoy. On the subject of the interleading room you are correct in saying that we unfortunately cannot be held responsible for the behaviour of other guests and we do apologise for any inconvenience that this may have caused. We have duly noted your comments with respect to notifying you and we will take this on board for the future.
We look forward to your continued loyalty with our brand of hotels.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC