I intend to sue this hotel.
It was that bad.
I am also going to contact Enjoy England and ask them to reconsider their star rating.
I have stayed in some lovely hotels over the years and in some dumps .. however, the "Palace" was the most overpriced, lowest quality hotel I've ever had the misfortune to stay at.
If you are offered a room for free .. and you're currently homeless .. and it's raining .. and J.Lo offers to share the room with you .. and then tells you she forgot all her clothes except her bikini .. then you might want to consider staying at the Palace Hotel, Paignton. POSSIBLY. Otherwise you should avoid it like Swine Flu.
When you are reading what follows, please bear in mind this 3 STAR hotel charges OVER £100 A NIGHT FOR A "STANDARD" ROOM - not some cheap B&B.
Personally, I think they should call their rooms "Sub-Standard" because that's what they are.
I don't have enough time to write up the full disaster that was out stay .. but take a look at some of our photos for an idea of how great this hotel was.
Here's a summary:
- Room was nowhere near the quality advertised .. everything was old and dirty
- Bathroom was a disgrace .. it was not even fit for a YMCA in the third world .. let alone a 3 star hotel in Devon charging over £100 a night. Toilet seat was chipped. Cheap stained Lino. Bath was stained. Tiles were chipped. Radiator was rusy, old and didn't work. It was caked in dust. Have a look at the photos.
- Room was disgustingly dirty .. parts of it hadn't been dusted in years .. that is not an exaggeration.
- We had workmen on on our room 50% of the days we were there .. IN AUGUST. They were throwing things off the room onto a skip outside our room.
- Breakfast took ages, toast was cold, no orange juice (had to wait ages .. and they never topped it up) .. and breakfast was tiny. I got 1 egg. 1 bit of toast. I sausage and 1 slice of Bacon. All tasted horrible. That's what they call a "Full English" in this 3 star hotel apparently.
The room we stayed in was less clean, and lower quality, than a £5 a night hostel in Malaysia I stayed at last August. Yet it cost over £100 a night.
DO NOT STAY HERE. Seriously.
- Manage your listing

