I stayed in a single room at PN for four nights at the end of November. The room was adequately sized, and spotlessly clean and neat. The shower and toilet were in a raised, enclosed area in a corner. The mattress was fairly comfortable, but Austrian pillows are much too soft for my taste. I just make do by scrunching up some towels into a firm roll.
The location on the Graben can't be beat, and the staff was friendly and helpful. The flat-screen TV had a variety of German-language channels, plus the BBC and CNN. Other channels faded in and out, but I didn't ask for anyone to fix it. There was a combination alarm clock/radio installed above the headboard; I heard static on the radio and left it alone after that, as I use the alarm on my iPhone.
PN was just about exactly what I expected: You get fair value for price, and that doesn't include any charm or amenities. The furnishings are dowdy, and negotiating the step to the shower/WC is awkward, especially when you're dripping wet. I was always afraid of falling, even with the bath mats. The shower is tiny, and water always leaked on the floor.
Others have described the basic breakfast, which is served in the breakfast room from 7am-10am, or in your room from 9:30-10:00am. The room was packed when I went in the next day at 9:15am, so I left and went to Aida, and just skipped the whole thing after that. You should plan to arrive early if you want a place to sit. Frankly, I don't want to have to get up at 7am or wait until 9:30am. Because I was leaving very early on the last morning, they brought a kettle with teabags and sugar to my room the night before, which I appreciated.
All hotels have signs, but I really don't want to look at one that says "No hair-coloring in the sink." I completely agree, but . . . I'm going back to the Kaiserin Elisabeth next time. I stayed there in 2010 and the higher price was completely worth it. I enjoyed my stay so much more. I'm usually in the hotel most of the evening, as I get exhausted by 7pm or so, so I want to enjoy my surroundings (and not worry about falling from the shower!)
It was pretty quiet (my room overlooked the courtyard), except that you could hear the keys turning in the locks of the two rooms nearby. One night around 11:00pm, I heard the TV in the adjacent room as clearly as a bell; fortunately, the occupant turned it off after 5-10 minutes.
I wonder, too, about how much help you could expect in an emergency with just a porter on the premises overnight.
PN is a good accommodation in the budget category, but I'll go back to the Kaiserin Elisabeth for a higher level of charm, comfort, and safety -- and plenty of room at breakfast!
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC