We stayed here for 3 nights with a small group of friends. Allocation of rooms took ages but we were offered a choice and went for an adequate if rather old fashioned room looking onto the inner well to avoid any noise. The whole set up is 3 floors of rooms , 4th, 5th and 6th of a 30s apartment building with a magnificent spiral staircase plus 2 small lifts. The entrance from the street looks as if you are going into an arcade of shops. There is a small lounge/TV room with an eclectic collection of antiques and vintage items and a much too small Breakfast room on the 6th floor which does not have enough room to accomodate late comers who probably will not have anything to eat anyway as the buffet is not adequately replenished. Coffee is awful, bread rolls fresh but dull, croissants stodgy and processed ham and cheese. Cake is OK.
Staff generally have a take it or leave it attitude and will certainly not go out of their way to be helpful, 2 out of the 3 mornings we had to leave before the official breakfast opening time of 7 to go on trips but the staff refused to make any arrangements for coffee or a roll despite us having paid for B and B. The oddest thing and one that really got my back up was a sign in all the bathrooms saying that no laundry even of personal items was allowed as they had a laundry service and if laundry was done an extra charge of half a day's hotel rate would be added to the bill. I have never come across this before in any other of the 5 continents.
The only positive thing I could say was that the location was good for central Porto and one could easily walk to most places of interest remembering that Porto is very hilly. As a city I found it to be very decrepit and run down although with a curious faded charm. The waterfront port area is certainly worth a day or two.
If you want to share a balcony, the only one, you have to upgrade to superior rooms. Otherwise go fo...
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