We stayed at the Santa Eualia (for the fourth time in 7 years, 5 if Globespan had not gone bust)
Usually we went on a package but because the travel companies who operate out of Scotland only provide all inclusive holidays, we booked flights, transfers and the aparthotel seperately and the total cost for a week was under £250 each.
On arrival we were surprised to see a new sign above the hotel where an HA was included when it wasn't the last time we were there three years ago.
Later in the holiday we noticed the sister hotel, the Dom Pancho was also displaying the logo HA. This made me believe that both had been bought over.
The front of house, bar, pool and lawn area were as they had been before, very well maintained and staff were still very friendly and helpful.
We had asked for the room we had occupied three times before but were told because the hotel was full this was not possible.
But, on arrival in our room we found it to be even better as it had a much wider view over the small forest, the hills and Atlantic all the way to Villamoura.
But there the good bits ended, on the second day we asked the housekeepers for a change of bath towels and this provoked a frantic discussion in Portugese which ended with a reply, "not possible for another three days"
The same reply when we asked for more toilet paper.
Had the hotel been taken over and the accountants taken charge we asked ourselves?
The housekeeping was sloppy, we found no evidence of the floor being cleaned and each day we returned we found the bedding had been thrown up, not carefully made up as you would expect.
This did put a bit of a damper on our holiday.
Sorry Giselia, but you need to turn the Santa Eulalia back to what it was when the guests were king and the money men did not have a say in the way it is run.
If you are a couple ask for room 324, views are incredible.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC