We arrived at 11:00am, and were told that check in was a ridiculous unheard of 3pm.
Room was really small, Staff were not friendly, absolutely no customer service and rude.
Bathroom way too small. Mosquito's that had been killed by previous customers, all over the walls... absolutely disgusting.
Breakfast was poor, bread rolls and cereal. Staff on duty was too busy talking to the cleaning lady to serve coffee and top up at least the croissants( we never saw any) , after several requests, and after we had finished breakfast she brought us an awful coffee. Check out was 11:00am, when staff was asked about the check in and check out times, she rudely answered " this is how it is all around the world" Really inadequate behaviour, and defineately not customer service orientated.
In my world 11;00am is an early check out and 3pm is called a late check in..!!!
Either way, all 3 staff members are rude, and the service is so so poor.
Would never recommend this hotel, a total waste of money... go elsewhere..
Staff need customer service training and manners!!!!!
one of the worst hotels i have ever stayed in literally.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC