Great value, the rooms were large, bathrooms beautiful and the amenities and public spaces lovely, especially liked the garden for breakfast and the hot tub for relaxing after a long day of sight seeing...staff was a bit stuffy...great location near train station.

Hotel Rivoli in Florence, Italy is one of the best Hotels I have stayed at in over 40 years of traveling. Giani, the manager and owner of the hotel, is always available to help with special requests and the staff is among the most hospitable and accomodating I have ever encountered. The Hotel is very nicely appointed, extremely comfortable with a morning breakfast that is again the best I have been offered in my extensive travels. Hotel Rivoli is always cool which is most important for July travelers and very very clean. The location is excellent as you are within 5 minutes walk from the central train and bus station. The neighborhood is safe and interesting with Santa Maria Novella only half a block away from the hotel not to mention one of the best Gelaterias in Florence. Again, a more than wonderful stay and am planning on a return trip already.....Rodney Grisso

The hotel was just outside the center of Florence aka the Duomo. The room was spacious with A/C, a balcony, an awesome shower with jets on the wall (not all rooms), and the bed was pretty good. You could get internet access for 24 hours for 5 euros. The breakfast staff was incredible. They made the start of our day so bright and cheerful. The breakfast spread was also really good. We thought the price of the hotel was a little high, but after staying in a three star you can definitely see the difference. Also there is a restaurant attached to the hotel and they give hotel guests 10% off, but we never ate there.

There were 8 of us ladies of a certain age who have just had the most wonderful holiday in Florence.
The hotel staff were helpful, polite and proffesional at all times. We arrived late and were sorted very quickly. The rooms were fine much bigger than my previous stay in Italy(venice).
A couple of the girls had an issue with the rooms but that was sorted. The rooms were clean and there are plenty of towels, toiletries etc.
The best things for us were the excellent breakfasts with plenty of choice and how nice was it to sit in the garden to have it. We also loved the plunge pool after a hard days sight seeing what a lovely way to cool down.
The reception staff couldn't have been more helpful especially with recommending restarants. We went for the traditional places and loved them all. Try 13 Gobbi, Marione and Trebbio- all wonderful.Special mention for Pina on the bar.
We also booked day trips with sunflower tours and Giovanni was a fantastic guide. We saw places that were truly breathtaking.
All in all a fantastic holiday!