Stayed here in Oct 2009 with partner, his sister and her partner for a couple of nights. Driving into Palermo was no mean feat but once we found this place we were enchanted. Two lovely clean, comfortable double rooms, each with balcony onto the gorgeously faded courtyard, having entered via the mysterious wooden door and up the glorious marble staircase. A fantastic experience and great value to boot. We found it a bit hard to understand the concierge... but that just added to the charm really.

Especially contrasted with an absolutely miserable one night stay at the deceitfully-rated five star Grand Hotel Wagner (don't go there!), the Orientale was a dream of a hotel. Supposedly 'Budget' or 'One Star', the hotel is right by the train station, in a magnificent courtyard with the most incredible entry stair I've ever seen, the room was big, spotless, comfortable, with a very nice bathroom and lovely big french doors and terrace looking out onto the courtyard.

It may not have had the crapulous and difficult to use television and air conditioning systems of the Grand Hotel Wagner but it had kind people running a truly beautiful, classy and comfortable hotel at extremely reasonable rates. I would stay there any time - highly recommended!

Also tokens given for nice cafe for breakfast, really fun way to enjoy the local scene.

This is a very well run hotel , in a great old building. The room was clean and had all necessary amenities. The staff were helpful and predicated our every requirement.

Wonderful old palazzo in convenient location near station. Great courtyard and staircase that sweep up to reception have a dilapidated grandeur, but despite old fashioned style the rooms are impeccably clean. Staff are helpful, offering to keep our luggage for us before we asked, and vouchers are provided for breakfast at a nearby cafe. Our room looked out on a lively street market.