I recently spent a few nights here as part of a 3 week trip around Italy with my partner and 2 children aged 9 and 13.

The location is great - just a 5 minute walk from Duomo and the main square.

The rooms were very clean and spacious and the service from Hotel staff was very helpful and free of the bad attitude we encountered in some other parts of Italy (ie ROme)

The hotel seems popular with business travellers, rather than just tourists. Some great clothing shops are nearby.

All things considered, we were really pleased to stay here as we had a disappointing experience in Rome and had heard reports that hotels in Milan were more expensive and offered even less value for money.

The room is clean but the decor needs some uplifting as it is currently bare/plain looking/ old fashion for a 4 star hotel. I find the bed and pillows hard and uncomfy.
Location wise - abt 10-15 mins walk to the Duomo. No grocery store/restaurants nearby.
Bfast was good, however one of the waiter has a bad body odour, everytime he entered the small dining room, i had to hold my breath!
Staff at the reception was not so friendly, not pleasant looking.

Very good location, clean and comfortable rooms. I enjoyed stay in this hotel and will stay here when visit Milan next time. Only breakfast and staff in reception could be a little bit better.

Good location although the area gets very quiet at night. Reception staff have fluent english and although very efficent, smiling is not on the agenda. Stayed in room 62 which is excellent, spacious, clean with mini bar and tv. Breakfast selection is good but you need to be down early as when the goodies are gone, thats it! Breakfast Supervisor was the only friendly staff member we encountered during a 3 day stay.