This is a good quality hotel in a decent (pricey) part of Milan. We got this hotel cheap (a deal online) so I have no idea how expensive it normally is - but it looks quite dear.

As others have said, I imagine there are lots of business clients and we did see quite a few pilots (with their own check in area!).

The rooms were really nice - typical good quality hotel, very large and with everything you needed. Nothing boutique or individual about this hotel though. Lobby seemed plush and breakfast was also fantastic. Touches of luxury around the place - shoe shining machines near the lifts, bubbly at breakfast, etc.

It's just across the road to the subway and easy to get around from this hotel, with the nearby streets full of trendy bars, restaurants and clubs. There was a lot of construction going on outside (looks like they're making some new swanky office blocks) but this never disturbed us. The hotel doesn't look amazing from the outside - just a (slightly dated) glass building, a bit like an old office block.

The main downside of this hotel was the service. If you arrive in a suit, I'm sure they're perfectly pleasant. However after a long tour of Italy, this was our last stop, and we were tired, sweaty and carrying rucksacks. Reception clearly thought we had wandered in to the wrong hotel and were very off with us. We tried to arrange a late check out, and this seemed problematic (just to get them to tell us whether it was possible was quite hard work!). Not very friendly and quite snobby. The breakfast waiters were nice though.

A large hotel which obviously caters for business travellers, with very spacious rooms. I liked the good quality complementary toiletries and the minibar. We used the latter as a fridge for our own drinks and were able to save some money (the local bars charge a fortune). Great location, just round the corner from Corso Como - nice restaurants in a pedestrianised street. We were able to walk to the Duomo or Sempione Park from the hotel. And the taxi to Stazione Centrale was less than 10 euros. The staff were OK but not great. Breakfast was a super buffet, but the coffee tended to be cold.

the hotel is perfectly located to explore the local bars and generally have a good night out.
unfortunately we got off to a bad start when we were unable to get a double room. i had specifically booked a double room for myself and my partner - but alas when two females turned up we found ourselves in a twin room with no chance of a double.
we were able to push the beds together but it left us feeling a little angry to say the least.

apart from this - the room was very large - the bathroom was excellent - the lobby was faultless and the lifts were smooth and clean.

room service had a lot to be desired - don't order the continental breakfast - we ended up with jus a few rolls and pots of jam. the coffee was also not good - espec after a week in italy!

all in all - what one woudl expect from a 4 star hotel. once all the building workin the surroundings area is completed im sure it will be even nicer.
the homophobic atitude... well it is italy - disappointing - especially being milan - however - i hope it improves as i would definately stay here again.

I stayed here for a week on business in April. The temperature of the rooms was far too high. Much like other reviewers, I too inquired at the front desk about the air conditioning, but to no avail. The temperature in the room got up to as much as 27 degrees celsius at night and required the consumption of large volumes of mini-bar water to replace fluids lost. In addition, the hard mdf-type beds weren't conducive to a good night's sleep. Am a regular visitor to milan, but will not be returning to this hotel.